Bachelor's degree in business or related field (experience can substitute education)
3+ years in a sales role, preferably within the environmental industry
3+ years in operational management, ideally in similar industries
Demonstrated success in achieving sales targets consistently
Strong negotiation and problem-solving abilities
Responsibilities
Identify and qualify leads using networking and research
Create and present persuasive sales proposals
Establish and nurture client relationships to understand their needs
Negotiate contracts and secure sales, aiming to exceed targets
Collaborate with internal teams for aligned sales strategies
Guide new clients through a smooth onboarding experience
Define project goals and manage execution according to agreed standards
Benefits
Comprehensive health benefits
Paid time off and holiday schedule
Retirement savings plan with company match
Opportunities for professional development and training
Flexible work arrangements due to travel requirements
Full Job Description
Job Type
Full-time
Description
Customer Solutions Manager:
The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.
Customer Solutions Manager Job Duties:
Identify and qualify potential leads through various channels, including networking, research, and referrals
Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
Negotiate contracts and close sales deals, achieving and exceeding sales targets
Collaborate with internal teams to align sales strategies and messaging
Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
Define project scope, objectives, and deliverables in collaboration with the client and internal teams
Manage project execution, ensuring adherence to timelines, budgets, and quality standards
Proactively communicate project status, risks, and issues to clients and internal stakeholders
Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling
Requirements
Competencies:
Compliance & Risk Management: Ability to ensure work is done within industry regulations while upholding TAS' safety requirements, ensuring all employees adhere to rules and regulations
Problem Solving: Ability to identify, analyze, and resolve challenges effectively
Relationship Management & Communication: Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications
Time & Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline
Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external
Product Knowledge: Deep understanding of company offerings and products as well as industry regulations
Education and Experience:
Bachelor's degree in business or a related field. Experience can be substituted for education
3+ years of experience in a sales role within the environmental industry or similar industries
3+ years of experience in an operational management role within the environmental industry or similar industries
Proven track record of achieving and exceeding sales targets
