Customer Service Representative

Customer Service Representative
Location: Chattanooga, TN
Job Type: Full-Time
Education: Associate Degree Required
Position Overview
We are seeking a professional and customer-focused Customer Service Representative to join our team. This position will serve as the primary point of contact for customers, assisting with inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, attention to detail, and the ability to effectively manage multiple tasks in a fast-paced environment.
Key Responsibilities

• Respond to customer inquiries via phone, email, and other communication channels.
• Resolve customer concerns and provide timely, accurate solutions.
• Process customer requests, orders, and account updates.
• Maintain accurate customer records and documentation.
• Collaborate with internal departments to address customer needs and resolve issues.
• Follow up on outstanding requests to ensure customer satisfaction.
• Provide professional, courteous service while maintaining a customer-first mindset.

Qualifications

Required

• Associate degree required.
• 1+ years of customer service, administrative support, or related experience.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Outlook, Word, and Excel).
• Excellent organizational, problem-solving, and multitasking abilities.
• Ability to work independently and as part of a team.

Preferred

• Experience with CRM or customer management systems.
• Experience in a business-to-business (B2B) customer service environment.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off and holidays
• Career growth and development opportunities

Job Type & Location
This is a Contract to Hire position based out of Chattanooga, TN.
Pay and Benefits
The pay range for this position is $20-22/hr based on experince.
Job Type & Location
This is a Contract to Hire position based out of Chattanooga, TN.
Job Type & Location
This is a Permanent position based out of Sparta, TN.
Pay and Benefits
The pay range for this position is $120000.00 - $140000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
- Yearly bonuses depending on production and company performance - Total Rewards Package - Growth Opportunities - Competitive Pay-Flexible Work Schedule
Job Type & Location
This is a Permanent position based out of Sparta, TN.
Application Deadline
This position is anticipated to close on Nov 13, 2026.
Workplace Type
This is a fully onsite position in Sparta,TN.