Description
In this role, you will be one of the main points of contact for clients, handling incoming phone calls, text messages, and emails, answering questions, and ensuring a positive customer experience.
You will work closely with our Customer Service, Sales, Design, and Logistics teams to support daily operations, coordinate information, and maintain smooth communication across departments.
We are looking for someone with strong communication skills who is comfortable multitasking, solving problems, and working in a fast-paced, team-oriented environment.
This is a full-time, remote position, Monday - Friday, from 9:00 AM to 5:00 PM. Candidates must be based in the Raleigh, NC area or surrounding communities.
Fluency in both English and Russian is required for this position.
Responsibilities
$49
Qualifications
• Must reside in the Raleigh, NC area or surrounding communities.
• Strong verbal and written communication skills in English, with the ability to speak and write in Russian.
• Strong computer skills and the ability to quickly learn new software and systems.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Previous customer service experience is a plus, but not required.
