BorgWarner Inc

Customer Quality Engineer

BorgWarner Inc$80K — $111K *
Arden, NC 28704In-Person
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Manufacturing, Mechanical or Industrial Engineering
  • 8+ years in Manufacturing Engineering / Quality Assurance
  • In-depth knowledge of QS-9000 and IATF16949 standards
  • Expertise in root cause analysis, inspection techniques, and capability studies
  • Proficiency in Microsoft Office (Word, Excel) and Minitab preferred
  • ASQ certification is a plus
  • Ability to work collaboratively in a team environment

Responsibilities

  • Oversee product quality integrity as part of the manufacturing team
  • Interpret customer quality requirements for compliance
  • Champion and drive quality improvement initiatives
  • Provide analysis and support for process improvement activities
  • Manage New Product Qualification and product change verification
  • Utilize APQP in new product introductions and ensure internal quality systems are effective
  • Measure success through customer satisfaction and internal quality metrics

Benefits

  • Day 1 medical coverage with potential for no premium
  • Onsite health clinic for employees and dependents
  • Comprehensive dental, vision, life, and disability coverage
  • Tuition reimbursement after 18 months of employment
  • 401k retirement savings plan with matching
  • Paid holidays and vacation starting on Day 1
Full Job Description
Position

Sr. Quality Engineer

Location

Arden, NC

Pay & Benefits

All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:
  • Day 1 Medical Coverage with potential of no monthly premium
  • Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
  • Dental, Vision, Life, AD&D, and Disability Coverage
  • Tuition Reimbursement Program after 18 months
  • Retirement Savings Plan (401k) with a matching program
  • Company paid holidays and vacation starting Day 1


Job purpose

The BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina.

This position will provide quality support to the assigned production operations to ensure the integrity of

components and products produced by those operations and aggressively drive site quality improvement efforts with a goal of achieving "zero defect" performance.

Key responsibilities
  • Oversees integrity of product quality for assigned area through participation as integral part of manufacturing team.
  • Identify and interpret the customer's quality requirements to assure compliance.
  • Drives and champions quality improvement efforts.
  • Provides expert analysis, guidance, and support to Production in Process Improvement activities, including effective use of Problem-Solving tools / techniques and statistical analysis.
  • Responsible for New Product Qualification, and verification of changes to current product.
  • Through the application of APQP, supports the external customers in New Product Introduction. Ensures that internal customer needs for Quality Systems are met in a timely and functional manner.
  • Results for this position will be measured by improvements to Customer Satisfaction: Parts Per Million, Number of Incidences, Corrective Action Timing and Effectiveness, and Building Customer Relationships. Additional internal measurements include Scrap Rate, Audit Compliance, and Response Time to Manufacturing Issues.
  • Optimizes Process Capability on significant characteristics through effective application of statistical analysis techniques and training of manufacturing employees and technicians in Problem-Solving.
  • Applies knowledge of Inspection Equipment and Techniques to provide timely data usable for informed decision-making.
  • Utilizes analytical skill sets to implement root cause analysis and provide recommendations for corrective action.
  • Establishes himself or herself as an expert on quality control and quality improvement.
  • Takes responsibility for driving quality results. Builds credibility with our internal as well as external customers.
  • Provides advice and solutions based on sound problem analysis and team-based solutions to others.
  • Utilizes effective project management and problem-solving tools such as cause/effect analysis, flowcharting, mapping, and timelines to come to logical solutions.
  • Actively pursues learning other aspects of the business.
  • Supports the role quality plays in the overall success of the business.
  • Sets priorities relative to the business plan. Maintains focus on what is important and drives for results.
  • Sees ahead clearly, considers alternatives, and anticipates the future consequence of each.
  • Zeros in on the critical few.
  • Quickly senses what helps or hinders the accomplishment of a goal.
  • Actively informs others of adverse quality trends that may impact the long-term success of the business.
  • Provides on a day-to-day basis the information and or training necessary for customers to perform in their jobs.
  • Maintains confidentiality of all privileged information.
  • Participates as an effective team player.
  • Demonstrates effective problem-solving techniques.
  • Uses rigorous and proven methods to solve difficult problems with effective solutions.
  • Maintains targets relative to machine capability, supplier scrap, manufacturing scrap and the continuous improvement of such.
  • Provides effective customer service that is timely and accurate.
  • Adapts to change.
  • Works with needs of a changing organization to maximize flexibility within the organization.
  • Adheres to an appropriate and effective set of core values and beliefs and acts in line with those values.
  • Possesses creativity and brings out creativity in others.
  • Seeks out opportunity for improvements.
  • Understands and adheres to current quality and control policies.
  • Understands and adheres to current health, safety, and environmental policies.
  • Communicates and enforces safe work procedures.
  • Identifies and closes safety issues (suggestions, inspection and investigation findings) and their corrective actions.
  • Performs other duties as requested, directed, or assigned.


What we're looking for
  • Requires a four-year degree in Manufacturing, Mechanical or Industrial Engineering; and a minimum of 8 years Manufacturing Engineering / Quality Assurance experience in a metalworking environment.
  • Must have demonstrated knowledge of advanced quality planning, inspection equipment and techniques, root cause failure analysis, capability studies, statistical distributions, machine (metalworking) and assembly processes, problem solving, team facilitation, geometric dimensioning and tolerancing, and presentation skills.
  • Knowledge of QS-9000 automotive quality standards required.
  • Knowledge of IATF16949 required.
  • Experience with Supplier Development a plus.
  • Experience with report writing in Microsoft Word and graphical analysis in Microsoft Excel strongly preferred. Experience in Minitab for statistical analysis.
  • ASQ Certification a plus.
  • Attendance on the job is essential.
  • Must be able to work in a team environment.
  • Must be able to follow instructions, safety rules and regulations.


Safety

This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.

Salary Range:
$80,800 - $111,100

Internal Use Only: Salary

About BorgWarner Inc

BorgWarner is a global product leader in powertrain solutions. They focus on developing leading powertrain technologies that improve fuel economy, emissions and performance. Their facilities are located across the globe in order to provide local support of their diverse customer base.

BorgWarner Inc Careers

Join the dynamic team at BorgWarner Inc, a global leader in delivering innovative and sustainable mobility solutions for the automotive industry. At BorgWarner, we are committed to fostering a culture of diversity, innovation, and leadership, making it an ideal place for professionals seeking to advance their careers in a forward-thinking environment.

Work You’ll Do

At BorgWarner Inc, you will be part of a professional community that thrives on teamwork, growth, and excellence in the automotive sector. Our company offers a range of job opportunities, from engineering to marketing, each requiring a unique set of skills and offering a path to personal and professional development.

Innovate and Lead

Embrace the chance to work on groundbreaking projects in areas such as electric vehicle technology and eco-friendly propulsion systems. BorgWarner is at the forefront of automotive innovation, providing team members with the opportunity to lead in their fields and contribute to significant industry advancements.

Career Development

BorgWarner Inc is deeply invested in the professional growth of its employees. With comprehensive training programs, leadership workshops, and diversity initiatives, we ensure that every team member has the resources to succeed. Our commitment to career development is reflected in our robust internal promotion and mobility policies.

Join Our Team

Explore the numerous job opportunities at BorgWarner Inc and find the position that best matches your skills and career ambitions. We are continuously hiring talented individuals who are passionate about the future of mobility and are driven to excel in a collaborative and innovative environment.

Internship Programs

Kickstart your career with a BorgWarner internship. Our internship programs offer invaluable hands-on experience and the opportunity to develop essential industry skills. Interns work closely with experienced professionals and are considered integral members of the BorgWarner team from day one.

Benefits and Culture

Choosing a career at BorgWarner means more than just employment. It means being part of a company that values the well-being and satisfaction of its employees. Enjoy a comprehensive benefits package that supports both your professional and personal life, including health, retirement plans, and flexible working arrangements.

Networking and Professional Growth

Expand your professional network through BorgWarner’s global presence and industry connections. Our employees benefit from extensive networking opportunities, which open doors to collaborative projects and partnerships across the industry.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to redefining the automotive landscape. At BorgWarner Inc, we are not just filling positions; we are building leaders in the automotive industry.

Stay Connected

Keep up to date with the latest from BorgWarner Inc by following our careers blog. Gain insights from the experiences of our team members and stay informed about new job openings and company news.

Explore BorgWarner Inc Careers

Discover the exciting and rewarding career opportunities waiting for you at BorgWarner Inc. Let your ambition drive you to achieve more as you contribute to the evolution of a cleaner, more energy-efficient world. Join us in making a difference.
Learn more about BorgWarner Inc
Size
49,300 employees
Market Cap
$9.3 billion
Industry
Net Income
$500 million
Founded
1928
5 Year Trend
+10.3%
Revenue
$10.1 billion
NASDAQ

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