KLA Tencor

Customer Engagement Applications Engineer

KLA Tencor$78K — $132K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in semiconductor or related fields
  • Master's or Bachelor's degree in Engineering or Physics
  • Strong troubleshooting and communication skills
  • Ability to work independently and manage multiple projects
  • Experience in product demonstrations and customer training
  • Understanding of semiconductor manufacturing processes and equipment
  • Team-oriented with a balance of technical and interpersonal skills

Responsibilities

  • Join a diverse Field Applications Engineer team in Malta, NY
  • Lead customer support and product adoption activities including troubleshooting yield issues
  • Conduct product demonstrations and training for clients and application engineers
  • Collaborate on new product introductions and beta testing
  • Generate best practices and training materials for KLA's Applications team
  • Develop solutions to semiconductor inspection challenges for customers
  • Publish results and recommendations in technical forums

Benefits

  • Medical, dental, vision, and life insurance
  • 401(K) with company matching
  • Employee stock purchase program (ESPP)
  • Tuition reimbursement and student debt assistance
  • Wellness programs including Employee Assistance Program (EAP)
  • Generous paid time off and holidays
  • Opportunities for development and career growth
Full Job Description
Job Description/Preferred Qualifications

Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide software development and consultation to prospective users and/or product capability assessment and validation.

Responsibilities:
  • Our Field Applications Engineer team based out of Malta, NY. The selected Applications Engineer will join a diverse team that makes a significant impact on the company every day.
  • There are two main areas of focus in this role however as you grow and develop the sky is the limit:
  • Customer support. The candidate will provide and lead product penetration and adoption support, customer demonstrations, and head-to-head (H2H) activities at customer facilities. This includes-investigating semiconductor manufacturing yield issues and providing inspection solutions; creating & sharing product value statements and use-cases with engineering, marketing and sales groups; training customers and other applications engineers. Projects will also include new product introductions and characterization, beta testing and early evaluation tools. This position provides opportunities to work closely with many organizations including worldwide applications teams, engineering, sales and marketing within KLA and with customer engineers outside of KLA. This position will require travel to support products at customer sites.
  • Product Development: The candidate will be responsible for generating best known method documents and other training materials and transferring this knowledge to KLA's worldwide Applications team and customers. They will work with customers to develop solutions to problems, and publish papers at industry symposiums or in technical journals. Characterization of next generation state-of-the art semiconductor wafer inspection products. This includes crafting test plans, collecting data, performing analysis, publishing results and recommendations in the form of applications notes, best known methods.


Qualifications:
  • We are looking for high energy, dedicated and motivated engineers who are interested in working in High Tech. The semiconductor space is a fast paced, high stress environment that gives applications engineers a lot of autonomy to work. Ideal candidates appreciate the opportunity to have high levels of accountability, working well with limited supervision in a work environment where they can drive projects on their own.
  • Educational background in Engineering, Physics is desired.
  • Teamwork is essential so having a good balance between technical skills and people skills is a must.
  • Strong troubleshooting skills, combined with a methodical approach, and clear communication.
  • Well-organized, strong follow-up abilities, demonstrated ability to work in a multifaceted environment.
  • Must also have training in semiconductor or related fields. Having a background in IC processing/Semiconductor equipment is a plus.
  • Must have excellent communication, organizational, analytical, leadership, and interpersonal skill.
  • Candidate must be willing to travel (> 30%) within US.


Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Base Pay Range: $78,200.00 - $132,900.00 Annually

Primary Location: USA-AZ-Phoenix-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

About KLA Tencor

KLA Corporation is a global capital equipment company that provides process control solutions for semiconductor and related industries. The Company's products are also used in a number of other high technology industries, including the packaging, light emitting diode (LED), power device and compound semiconductor markets. Its products and services are used by bare wafer, integrated circuit (IC), lithography reticle (reticle or mask) and disk manufacturers around the world. The Company's inspection and metrology products and related offerings are categorized in various groups, including Chip Manufacturing, Wafer Manufacturing, Reticle Manufacturing, LED, Power Device and Compound Semiconductor Manufacturing, Data Storage Media/Head Manufacturing, Microelectromechanical Systems (MEMS) Manufacturing, and General Purpose/Lab Applications.
Learn more about KLA Tencor
Size
11,300 employees
Market Cap
$52 billion
Industry
Net Income
$1.3 billion
Founded
1997
5 Year Trend
+21.5%
Revenue
$6 billion
NASDAQ

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