Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.Position Title:Custodial Services Prog Mgr
Job Category:Academic Staff
Employment Type:Regular
Job Profile:Custodial Services Program Manager
Job Duties:The custodial Service Program Manager is responsible for leading and insuring the execution of campus wide custodial operations. This unit of Facilities management provides all custodial services for academic buildings, recreation buildings, student centers, administration buildings and student residence halls. The campus is composed of 29 buildings totaling 3.1M square feet. Additionally, there are two leased properties that require custodial support. This role directs multiple supervisors and a total staff of 80 +/- which is also supplemented by students, LTE employees, and contracted service providers as necessary.
Core Job Responsibilities- Supervise staff positions LTE and students. This would include writing position descriptions, interviewing, hiring, discharges, suspensions, promotions, conducting performance evaluations, recommend transfers, disciplinary and grievance action, training, assignment of duties, delegating work and fostering teamwork.
- Develop practices and processes that align with the University's core values, including equity and diversity as well as the university's long-term vision
- Lead the operation into a service-orientated direction that recognizes its importance in the necessary service it provides for student and staff enrichment, as well as its value in contributing to the recruitment and retention of students
- Plan, organize and control for the accomplishment of immediate and long-range goals and responsibilities of the Custodial unit.
- Develop and administer operating policies and procedures.
- Organize staff assignments to meet the operational needs of each building.
- Administer policies for medical leave of absence, limited duty requirements and early return to work. Coordinate efforts and information with other campus offices involved in a timely manner.
- Conduct routine and spontaneous inspection tours of campus buildings to enable timely response to changing needs or to make adjustments as necessary to normal procedure. Maintain an effective quality control program.
- Work to improve "green" or sustainable cleaning methods and establish goals for reducing the Custodial unit's carbon footprint.
- Ensure that safety standards, security procedures and work rules are observed and maintained.
- Utilize SharePoint web site to notify and provide informational resources to staff.
- Ensure training for safe working procedures, equipment operations and in-depth training of new employees.
- Stay abreast of current trends and practices in custodial services and plan on-going training program, including appropriate cleaning procedures, proper use of equipment and all required safety training.
Key Job Responsibilities:- Identifies, develops, and facilitates unit staff training opportunities
- Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
- Develops, directs, and monitors the implementation of cleaning standards, emergency planning and response, and staffing strategies across multiple work units
- Monitors unit record keeping to ensure compliance with established policies and procedures
Department:Facilities
Facilities Competencies
Customer ServiceWork collaboratively with students, staff, faculty and community members to meet the identified need in supporting a sustainability program on campus.
Equity, Diversity and Inclusion (promoting inclusion)Demonstrates commitment to equity and inclusiveness; able to bring diverse perspectives and experiences together.
Cognition (ability to think and learn)Capable of fully utilizing required unit technology and systems, including email system, online personnel system, SharePoint system. Analyze and process information, sees inter-relationships and acts on them to continuously improve outcomes and how work gets done.
Personal Responsibility (individual-environment fit)Accountable for actions and results. Brings energy and a positive approach to the work environment. Receives coaching/feedback constructively; accepts/integrates input from others.
Fundamental Skills (subject matter/functional expertise)Brings functional expertise to bear in daily tasks. Uses critical thinking to process communications, perspectives, policies and/or procedures and solve problems. Knows and understands the importance of professional ethics
Leadership (formal/informal ability to influence)Accomplishes objectives within the current environment and uses foresight to envision where future challenges and opportunities will lead. Is decisive; inspires and motivates others without being overbearing.
Compensation:$80,000-$86,000, commensurate on skills and qualifications.
Required Qualifications:- Effective verbal and written communication skills
- Ability to train, guide and direct the work of student and professional staff
- Developed analytical and problem-solving skills
- High degree of Emotional intelligence
Preferred Qualifications:- Leadership/management experience
- Experience supervising student staff
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook etc.)
How to Apply:Applications are submitted electronically. To ensure consideration, completed applications must be received by
November 6, 2026. However, screening may continue until position is filled. Please follow instructions found on the following UW-Eau Claire Website: http://wisconsin.wd1.myworkdayjobs.com/UW_Comprehensives. You must create an account and login before you can apply. Please be sure you have included the following in PDF format
:- Cover letter
- Resume
- Names and contact information for three references.
Contact Information:Troy Terhark, Chief Facilities Officer
715-836-4218
Special Notes: 
