The Commercial Services (CS) Provider Recruitment & Market Development Manager is responsible for leading strategic provider recruitment and supporting the expansion of the organization's national Independent Medical Evaluation (IME) provider network. This position will identify and recruit qualified physicians and other medical professionals in targeted markets while evaluating opportunities for new clinic and office locations.
This is a highly independent, field-based role requiring regular travel to develop provider relationships, assess local markets, identify potential office locations, and establish the provider resources necessary to support current and future business needs.
The ideal candidate is a strategic, relationship-focused professional who can identify market opportunities, build strong physician relationships, negotiate effectively, and take ownership of provider network expansion from initial market research through implementation.
Essential Duties and Responsibilities:Provider Recruitment & Network Development- Develop and execute strategic provider recruitment plans based on geographic coverage needs, client demand, specialty gaps, and organizational growth objectives.
- Identify and recruit physicians and other qualified medical professionals to perform Independent Medical Evaluations and related services.
- Conduct direct outreach to prospective providers through phone, email, networking, referrals, professional organizations, conferences, and in-person meetings.
- Build and maintain strong relationships with physicians, practice managers, medical groups, and other healthcare organizations.
- Educate prospective providers on the organization, IME services, expectations, scheduling models, and opportunities available within the network.
- Negotiate provider fees, availability, travel expectations, and other operational arrangements.
- Develop recruitment pipelines for difficult-to-fill specialties and geographic markets.
- Maintain a strong pipeline of providers to support succession planning and future growth.
- Partner with credentialing and operational teams to ensure recruited providers are appropriately onboarded and prepared to begin performing evaluations.
- Monitor the daily work activities of assigned team members to ensure the timely completion of all assignments and that productivity standards are met and maintained
- Partners with assigned team members and operational partners to establish a means of identifying and creating a database of 'potential' providers within their assigned market from all available resources; responsible for ensuring that staff members are properly trained in successful contracting methods
Market Development & Expansion- Research and analyze potential markets for provider network and clinic expansion.
- Identify geographic areas where additional provider coverage or physical office locations would improve service capabilities.
- Evaluate markets based on referral volume, client demand, provider availability, specialty needs, travel requirements, competition, and growth potential.
- Travel to targeted markets to meet with prospective providers and evaluate local opportunities.
- Develop relationships with local medical communities and referral sources to strengthen the organization's presence in targeted markets.
- Recommend new markets and expansion opportunities to senior leadership based on research and field observations.
- Develop market-specific recruitment strategies to support new and existing business.
Office & Clinic Location Identification- Identify potential office and clinic locations in markets selected for expansion.
- Conduct initial evaluations of potential locations based on accessibility, proximity to major transportation routes, parking, claimant accessibility, provider availability, market demand, and operational requirements.
- Coordinate site visits and provide recommendations to leadership regarding potential locations.
- Partner with internal departments and external resources as needed to support lease evaluation, facility setup, and clinic implementation.
- Assist in developing provider schedules and coverage models for new clinic locations.
- Ensure sufficient provider resources are established before and during expansion into new markets.
Strategic Leadership- Serve as a subject matter expert regarding provider availability, recruiting challenges, geographic coverage, and market expansion opportunities.
- Develop short- and long-term provider recruitment strategies aligned with organizational growth objectives.
- Track recruiting activity, provider pipelines, market coverage, and expansion progress.
- Establish measurable recruitment and market-development goals and regularly report progress to senior leadership.
- Identify trends, risks, and opportunities within the provider network and recommend proactive solutions.
- Partner closely with Operations, Sales, Client Services, Credentialing, Scheduling, and executive leadership to align provider recruitment with business needs.
- Support new client implementations by ensuring adequate provider coverage within required geographic areas and specialties.
- Represent the organization professionally at conferences, industry events, provider meetings, and other networking opportunities.
- Regular travel required, potentially 40-60%, depending on recruitment and expansion priorities; travel may include provider meetings, medical practice visits, market assessments, office/clinic site evaluations, conferences, and new-market development.
- Ensure strict confidentiality with respect to the operations, policies and procedures of LQTCCS
- Other projects and duties as assigned
Competencies: - Possess strong leadership skills, sense of urgency and attention to detail; excellent interpersonal skills for educating, organizing and relating to all levels of staff
- Ability to assess training required for team members to improve overall departmental effectiveness
- Ability to independently plan and manage travel across multiple states and regions
- Knowledge of health care industry provider contract
- Must demonstrate an ability to work independently, take initiative and be self-motivated
- Must have excellent written and verbal communications skills
- Demonstrated above average technical knowledge as evidenced in verbal or in written responses to providers or groups
- Excellent organizational skills with excellent follow-up
Education and/or Experience: (includes certificate & licenses)- Bachelor's degree in Business, Healthcare Administration, Human Resources, Marketing, or a related field preferred.
- 7+ years of leadership experience in physician recruitment, healthcare recruitment, provider relations, network development, healthcare business development, or a related field
- Experience recruiting physicians or developing healthcare provider networks strongly preferred.
- Experience within Independent Medical Evaluations, Workers' Compensation, insurance, occupational medicine, disability, or related healthcare services is highly desirable.
- Demonstrated ability to independently develop relationships with physicians and senior-level healthcare professionals.
- Experience researching and developing new geographic markets.
- Strong negotiation, relationship-building, communication, and presentation skills.
- Ability to analyze market information and translate findings into actionable recommendations.
- Strong organizational and project-management skills with the ability to manage multiple markets and recruitment initiatives simultaneously.
- Comfortable operating independently with a high level of accountability and decision-making responsibility.
- Proficiency with CRM, applicant tracking, provider management, or similar systems.
Compensation and BenefitsPay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.
