U.S. Citizenship necessary for security clearance.
Bachelor's degree in a relevant technical field or equivalent experience.
8+ years in critical infrastructure, SCADA, or mission-critical systems support.
Proficient with UPS systems, generators, and power distribution.
Experience with HVAC and environmental monitoring systems.
Skilled in troubleshooting high-availability systems and coordinating across disciplines.
Responsibilities
Assess and maintain UPS systems, generators, and power infrastructure.
Monitor HVAC and environmental controls for optimal conditions.
Support SCADA and building management systems as needed.
Analyze network connectivity and communications infrastructure.
Review system alarms and operational status information.
Diagnose failures affecting system availability across various domains.
Coordinate maintenance with facility personnel and vendors.
Benefits
Comprehensive healthcare benefits.
Paid leave for work-life balance.
Retirement plans for future security.
Insurance programs for employee welfare.
Education and training assistance for professional growth.
Full Job Description
Overview
The Critical Infrastructure / SCADA Field Technician provides field engineering and technical support for high-availability C2CEN and station environments in Miami, New Orleans, Puerto Rico, and other assigned Southeast locations. The position is remote when not traveling and requires approximately 80% domestic travel, including extended site assignments.
Responsibilities
Assess, maintain, troubleshoot, and validate UPS systems, generators, primary power, backup power, power distribution, and related infrastructure.
Monitor and troubleshoot HVAC, temperature, humidity, environmental controls, and equipment-room conditions.
Support SCADA, building management, energy management, and supervisory monitoring interfaces where applicable.
Analyze connectivity redundancy, carrier circuits, network paths, communications failover, radios, and related infrastructure.
Review system alarms, monitoring dashboards, equipment logs, and operational status information.
Diagnose power, environmental, network, communications, and equipment failures affecting system availability.
Coordinate corrective maintenance with facility personnel, electricians, HVAC technicians, network providers, vendors, and customer representatives.
Support CCTV, access control, radios, workstations, displays, and other C2 equipment as required.
Develop deficiency reports, risk assessments, corrective action plans, test procedures, and closeout documentation.
Support C2 equipment refreshes, infrastructure upgrades, and new workspace or room build-outs.
Provide remote technical coordination, status reporting, and follow-up between site visits.
Recommend improvements to resiliency, monitoring, maintainability, and system availability.
Travel to multiple stations and C2CENs, including planned maintenance windows and occasional after-hours support.
Qualifications
Active CBP BI or TOP SECRET clearance.
U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance.
Bachelor's degree in electrical engineering, electronics engineering, computer engineering, systems engineering, information technology, or a related technical field; equivalent experience may be considered.
Eight or more years of experience supporting critical infrastructure, SCADA, industrial controls, facilities technology, network operations, field engineering, or mission-critical systems.
Experience with UPS systems, generators, automatic transfer systems, primary power, and backup power distribution.
Experience with HVAC, environmental monitoring, equipment-room controls, or facility monitoring systems.
Experience with SCADA, building management systems, energy management systems, or related supervisory monitoring platforms.
Experience troubleshooting high-availability systems and coordinating corrective actions across multiple technical disciplines.
Experience with connectivity redundancy, network failover, radios, communications systems, or remote monitoring.
Ability to travel approximately 80% and support extended domestic assignments, including Puerto Rico.
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $140,000.00/Yr. - USD $175,000/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
About AMERICAN SYSTEMS
AMERICAN SYSTEMS is a government IT solutions provider. The Company provides solutions in national security, healthcare, and public sector markets. Its services include acquisition and lifecycle support, enterprise IT, healthcare IT, intelligence analysis, and training and simulation. The Company's customers include the Department of Defense, Department of State, Department of Justice, and Department of Homeland Security. AMERICAN SYSTEMS was founded in 1975 and is headquartered in Chantilly, Virginia.
