Position Summary: Responsibilities for this position include utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. This position is a high-level resource with advanced technical knowledge that actively engages in cross-market efforts to improve operational effectiveness and efficiencies across the company. Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide training across the region or markets.
Key Responsibilities & Essential Job Functions- 24x7 facility on-call responsibility
- Monitor and maintain the operations, maintenance, and repair of all mission-critical equipment and systems supporting 24x7 data center operations to achieve 99.999% uptime and 100% compliance with all customer SLAs
- Vendor relationship management
- Read and interpret blueprints, engineering specifications, project plans, and other technical documents
- Drive change toward operational excellence goals
- Identify constraints and propose solutions
- Lead disaster recovery "dry run" exercises
- Assist in commissioning efforts in multiple markets and provide high-level input
- Maintain AHJ requirements
- Maintain and implement change windows in accordance with company policies
- Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment
- Assist with off-hours and weekend maintenance activities when required
- Assist with reports on customer utilization, including space and power
- Create, read, and prepare Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for all maintenance and operational aspects of the data center
- Perform rounds of assigned facility(s) to ensure proper equipment operation, aesthetics, and cleanliness
- Monitoring and alerting of facility equipment
- Perform other duties as assigned by management
Required Qualifications- 5 years of data center experience
- 5+ years of experience with root cause analysis and troubleshooting/problem solving
- Experience working with building automation
- 5+ years of experience within a critical infrastructure environment
- Understanding of the electrical and mechanical systems involved in critical data center operations, including:
- Feeders
- Transformers
- Generators
- Switchgear
- UPS systems
- ATS units
- PDU units
- Chillers
- Pumps
- Air handling units
- CRAH units
- Applicable military experience
- Applicable trade experience
Preferred Qualifications- Electrical or mechanical certifications
- Associate's degree or higher in a relevant engineering discipline
- 8+ years of experience working in data centers with an emphasis on building and equipment operation
- Meets/exceeds functional and technical depth and complexity requirements
Compensation: Base Pay Range: $45.00-$50.00 per hour. The actual pay offered will depend on the candidate's experience, location, and qualifications.
#LI-Onsite
Benefits of working at Flexential• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program
Benefits are subject to change at the Company's discretion.
Work Location EligibilityAt this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.
Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.
