Experience with youth and families in crisis settings preferred
Ability to manage multiple priorities in a fast-paced environment
Responsibilities
Lead daily operations of the Mobile Crisis Response program
Supervise Program Coordinators and direct service staff
Ensure compliance with program standards, contracts, and agency policies
Support the development and expansion of services
Provide leadership, coaching, and supervision to team members
Build and maintain relationships with community providers and stakeholders
Oversee scheduling and coordination of crisis response services
Benefits
Health, Dental, and Vision Insurance
Life and Disability Insurance
Paid Time Off (Vacation, Sick, Holidays)
Retirement Plan
Employee Assistance Program (EAP)
Employee Discounts
Full Job Description
Crisis Program Director -(LCSW/LCPC) Mobile Crisis Response (MCR)
Location: Park Forest Compensation: 80,000-95,000 Schedule: Full-time (includes some evening/weekend on-call responsibilities)
Position Overview
We're seeking a Crisis Program Director to lead our Mobile Crisis Response (MCR) program. This role is responsible for overseeing program operations, supervising staff, and ensuring high-quality, responsive crisis services across the community.
You'll play a key leadership role-managing program performance, supporting clinical staff, and building partnerships with community providers. This is a hands-on leadership position that combines team management, program development, and direct involvement in service delivery.
Key Responsibilities
Program Leadership & Operations
Lead and oversee daily operations of the Mobile Crisis Response program
Supervise Program Coordinators and direct service staff
Ensure compliance with all program standards, contracts, and agency policies
Support program development and expansion of services
Staff Supervision & Development
Provide leadership, coaching, and supervision to Program Coordinators and team members
Lead team meetings and provide ongoing training and support
Participate in hiring, performance management, and staff development
Community Engagement & Partnerships
Build and maintain relationships with community providers and stakeholders
Support outreach efforts and community presentations
Develop and maintain resource networks for youth and families
Service Delivery & Oversight
Oversee scheduling and coordination of crisis response services (daytime and after-hours)
Participate in on-call rotation for crisis consultation (evenings/weekends)
Ensure accurate documentation, billing, and reporting across the team
Qualifications
Master's degree in Social Work, Counseling,
Active clinical license required (LCSW or LCPC)
Minimum of 5 years of supervisory experience
Strong leadership and team management skills
Experience working with youth and families in crisis settings preferred
Ability to manage multiple priorities in a fast-paced environment
Additional Requirements
Valid driver's license with a clean driving record
Reliable transportation
Strong written and verbal communication skills
Proficiency in Microsoft Office and documentation systems
