Job Title: Credit Team LeadJob DescriptionJoin a well-established organization in the automotive services and equipment sector as a Credit Team Lead. This role involves supporting the Credit Manager, providing high-level credit work, and assisting with escalations. It emphasizes proactive risk management to assess and mitigate risks before they become collections issues.
Responsibilities- Lead the credit team in the absence of the Credit Manager and resolve issues as they arise.
- Provide guidance, coaching, and problem resolution to credit associates and analysts.
- Assign and prioritize work to maintain service levels, monitor progress, and resolve bottlenecks.
- Support the training and onboarding of new credit team members.
- Build strong working relationships with Sales, Operations, and other departments.
- Support training and coaching for location managers on credit processes.
- Complete reviews of high-risk credit decisions for new and existing customers (up to $60K), using third-party credit information tools.
- Evaluate and recommend decisions on accounts that raise financial risk concerns or exceed individual approval authority.
- Manage the new location conversion process and credit application package, updating as required.
- Stay current on insolvency legislation and adjust credit and documentation procedures accordingly.
- Serve as an escalation point for complex collections issues and join customer calls when needed.
- Prepare and file proof of claim documents for bankruptcies and other proceedings.
- Record and code payments from trustees, receivers, and third-party collectors.
- Assist with legal proceedings, including third-party assignments, liens, statements of claim, writs of enforcement, and judgment collection.
- Facilitate vehicle seizure on liens and possession of abandoned vehicles.
- Track bad debt write-off requests, prepare documentation for approval, and process related journal entries.
- Prepare monthly AR aged trial balance reports and reconcile them to published financial statements.
- Release AR aged trial balances to credit reporting agencies by the 5th business day.
- Provide reports for credit associates and ad hoc reporting for stakeholders.
- Identify and recommend improvements to credit processes.
- Document and maintain task procedures to keep them current and accessible.
- Support delivery of internal credit training programs and maintain credit content on the company intranet.
- Keep up with industry best practices affecting policies and procedures.
- Participate in safety initiatives.
Essential Skills- CCP designation: completed or in progress.
- 5+ years of credit risk experience in a corporate or commercial credit environment.
- 12 years of leadership experience.
- Knowledge of corporate accounting: journal entries, AR/cash application, and account reconciliation.
- Advanced Excel: pivot tables, VLOOKUP/XLOOKUP, and stakeholder reporting.
- Experience with Power BI and D365.
Additional Skills & Qualifications- Experience in the automotive services or equipment industry.
- Formal leadership experience with direct reports.
- Experience with Garage Keepers Lean.
Work EnvironmentThis role operates in a hybrid work environment, typically involving four days in the office and one day remote. The team consists of 3 AR associates, 4 credit associates, and 3 credit analysts. The work involves managing a portfolio with corporate fleet, wholesale tire, and mine service segments. The role requires a proactive approach to risk and prevention, with a focus on credit analyst support and handling escalations in collections.
Job Type & LocationThis is a Contract to Hire position based out of Edmonton, AB.
Pay and BenefitsThe pay range for this position is $38.00 - $42.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Job Type & LocationThis is a Contract to Hire position based out of Edmonton, AB.
Workplace TypeThis is a hybrid position in Edmonton,AB.
