Creative Account Manager - NYC

WITHIN

• $62K — $110K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 to 5 years of account management experience with creative teams, either agency or brand side
  • Experience with consumer brands (DTC, retail, ecommerce) rather than B2B or lead generation
  • Proven track record of delivering paid social and digital creative for platforms like Meta, TikTok, and YouTube
  • Directly managed client relationships, not just supported them
  • Demonstrated use of AI in current work processes
  • Stable job history
  • Located in New York

Responsibilities

  • Manage day-to-day client communication and relationships for all accounts
  • Oversee creative processes from brief to delivery across various formats
  • Monitor contract scopes, turnaround commitments, and flag scope creep early
  • Analyze creative performance with the media team and propose next tests to clients
  • Identify growth opportunities within existing accounts and collaborate with the Account Director
  • Utilize AI daily for briefs, feedback, and research
  • Ensure clean project management with clear task ownership and deadlines

Benefits

  • Unlimited vacation policy
  • Monthly phone stipend
  • Comprehensive medical, dental, and vision insurance options
  • 401(K) plan with matching
  • Dog-friendly office
  • Hybrid work opportunity
  • Professional development program
  • Bonus perk - Seamless allowance
Full Job Description
What You'll Own:
  • Day-to-day client communication and the relationship on every account you run
  • Creative rounds end to end: brief, feedback, revisions and delivery across static, video and UGC
  • Each contract's scope, turnaround commitments and overage terms. Flag scope creep early and price the extra work
  • Creative performance: read results with the media team and bring the client the next test
  • Growth: spot new work inside existing accounts and build the case with your Account Director
  • Speed: use AI every day on briefs, feedback rollups, recaps and research
  • Clean project management: every Asana task has an owner and a due date

Qualifications and Experience:
  • 3 to 5 years of account management working with creative teams, agency or brand side
  • Consumer brand experience (DTC, retail, ecommerce), not B2B or lead gen
  • Has shipped paid social and digital creative for channels like Meta, TikTok and YouTube
  • Has run client relationships directly, not only supported them
  • Can show how they use AI in their work today
  • Stable job history
  • Based in New York

Nice to Have:
  • UGC or influencer programs
  • Production experience
  • Performance creative testing

What We Look For:
  • People who live our values: fight for every inch, wear the bucket when they get it wrong, be real with clients and teammates, and get curious about how to do it better.

Our interview process includes, but is not limited to, the following:
  • Excel and Typing Test

We offer a competitive salary and benefits based on education, experience, and skills level, including:
  • Unlimited vacation policy
  • Monthly Phone Stipend
  • Comprehensive Medical, Dental, and Vision insurance options
  • 401(K) plan with matching
  • Dog friendly office
  • Hybrid work opportunity
  • Professional Development Program
  • Bonus Perk - Seamless allowance

Total compensation based on education, experience, and skills level ($62,400-$110,000)
  • Level 1 - Possesses essential capabilities.
    • $62,400-$76,870
  • Level 2 - Possesses developing capabilities.
    • $$76,870-$91,340
  • Level 3 - Possesses notable capabilities.
    • $91,340-$105,810
  • Level 4 - Possesses strong capabilities.
    • $105,000-$110,000


Locations
  • New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
  • Bogotá: Carrera 14A # 101-47. Bogotá, Distrito Capital de Bogotá 110111, Colombia
  • Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México

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