4+ years in commercial real estate, PropTech, or related fields
Experience in roles within the commercial real estate ecosystem
Strong grasp of financial and operational processes in real estate
Proven client-facing experience with senior stakeholders
Ability to identify business needs and connect them to tech solutions
Excellent communication skills in English, both written and spoken
Strong analytical skills with a knack for simplifying complex tech
Responsibilities
Partner with Sales throughout the enterprise sales process
Lead customer discovery to identify business challenges
Translate customer pain points into compelling use cases for REAL
Deliver tailored product demonstrations based on customer priorities
Identify new use cases and expansion opportunities with existing customers
Act as a trusted partner in both pre-sales and post-sales
Collaborate with cross-functional teams to translate insights into actionable solutions
Benefits
Opportunity to work at the intersection of multiple departments
Engage directly with customers to drive real business impact
Access to continuous learning about the commercial real estate market
Collaborative work environment with cross-functional teams
Potential for career growth within a dynamic industry
Full Job Description
Role Overview
As a CRE Solutions Engineer at REAL, you'll work at the intersection of Sales, Customer Success, Product, and the commercial real estate industry.
You'll bring deep business and industry knowledge into customer conversations, helping us understand how enterprise real estate organizations operate, uncover their most important pain points, and demonstrate how REAL can solve them.
This is a highly customer-facing and commercially oriented role. You'll partner closely with our Sales team throughout the sales process, from discovery and product demonstrations to solution design and technical validation. You'll also work with existing customers to identify new use cases and expansion opportunities.
We're looking for someone who understands the business behind commercial real estate or construction, can quickly understand complex customer workflows, and knows how to turn business challenges into compelling technology solutions.
What You'll Do
Partner with the Sales team throughout the enterprise sales process, from discovery and product demonstrations through solution design and closing.
Lead customer discovery to understand business challenges, workflows, and pain points, and translate them into compelling REAL use cases.
Bring deep commercial real estate expertise into customer conversations and help identify where REAL can create measurable business value.
Deliver tailored product demonstrations aligned with each customer's business and priorities.
Work with existing customers to identify new use cases and expansion opportunities.
Act as a trusted business and product partner across both pre-sales and post-sales engagements.
Collaborate with Sales, Customer Success, Product, and Engineering to translate customer needs and market insights into actionable solutions and product feedback.
Continuously deepen your knowledge of REAL's platform and the commercial real estate market.
Requirements
What We're Looking For
4+ years of professional experience in commercial real estate, real estate advisory/services, PropTech, construction, Fintech, accounting roles or a closely related industry.
Experience within the commercial real estate ecosystem, such as an operator, developer, investment firm, property management company, construction company, or leading CRE advisory/services firm.
Strong understanding of commercial real estate business, financial, and operational processes.
Experience in a client-facing or customer-facing role, with the ability to communicate confidently with senior stakeholders.
Strong commercial mindset and ability to uncover business needs, identify opportunities, and connect them to technology solutions.
Excellent communication and presentation skills, with excellent written and spoken English - mandatory.
Strong analytical and problem-solving skills, with the ability to quickly learn and clearly communicate complex technology.
Comfortable working cross-functionally with Sales, Customer Success, Product, and Engineering.
