CPG Marketing Sr. Account Manager

Power Digital

$95K — $115K *
US-Anywhere
+ 2 other locationsRemote
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-7 years of experience in CPG, eCommerce, or retail marketing with client management in focus.
  • Familiarity with DTC, retail media, and Amazon channel dynamics.
  • Understanding of omnichannel measurement concepts like MMM and incrementality testing.
  • Cross-channel knowledge in paid, SEO, content, and influencer marketing.
  • Comfort presenting to director and VP-level stakeholders.
  • Strong communication skills to frame complex data into narratives.

Responsibilities

  • Employ AI technologies to optimize business processes.
  • Utilize Power Digital's Nova ecosystem for departmental tasks.
  • Lead and facilitate client calls, owning performance narratives.
  • Translate roadmap outputs into account priorities while monitoring execution.
  • Track performance across DTC, retail, and Amazon ecosystems, providing insights.
  • Coordinate various marketing teams towards a unified strategy.
  • Advise on channel allocation and identify potential cannibalization among channels.
  • Support quarterly strategy and renewal preparations while strengthening client relationships.

Benefits

  • Base salary plus commission opportunities.
  • Comprehensive medical, dental, and vision insurance with up to 100% employer premium contribution.
  • 401(k) plan with 4% employer matching contribution.
  • Unlimited Time Off available from day one.
  • Paid Volunteer Time Off (VTO) for philanthropic activities.
  • Flexible work options including remote, in-office, or hybrid.
  • Initial $100 Work From Home stipend.
  • Access to Employee Assistance Program (EAP).
  • Twelve observed national holidays with two mental health recharge days.
  • Growth and leadership opportunities within a rapidly expanding company.
  • Ongoing employee development programs.
  • Quarterly awards for outstanding performance including prize money.
  • Involvement opportunities in DEI initiatives.
Full Job Description
**We support 100% remote, in-office, or hybrid work styles for anyone legally eligible to work in the U.S.#LI-MM1

A day in the life:

As an Associate Account Director, you will serve as the primary strategic partner for your clients on a day-to-day basis, owning the narrative around performance, identifying growth opportunities, and ensuring all marketing efforts ladder up to business objectives. A successful candidate is a strong cross-channel marketer and communicator who can confidently translate data into insights, guide internal teams, and build trust with clients. This is a critical role in ensuring accounts are not only running efficiently, but driving meaningful business impact. As an Associate Account Director (AAD), you will act as the day-to-day strategic lead for CPG clients, ensuring marketing efforts are aligned to revenue growth across DTC, retail, and Amazon ecosystems-not just individual channel performance.

You will work closely with client stakeholders across eCommerce, retail, and brand teams, helping navigate tradeoffs between channels, product launches, and campaign strategy. This role requires comfort discussing channel mix, retail dynamics, Amazon performance, and omnichannel measurement. You'll partner with Project Managers to ensure execution stays on track, while collaborating with the Account Director to refine quarterly strategy and long-term growth plans.

Responsibilities:
  • Employ AI technologies to enhance and optimize business processes
  • Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
  • Lead weekly client calls on larger accounts; support PM-led calls on smaller accounts - own the performance narrative either way
  • Translate Power Circuit roadmap outputs into weekly account priorities; flag when execution is drifting from the strategy
  • Track performance across DTC, retail media, and Amazon ecosystems; identify cross-channel dynamics and surface insights to the client and AD
  • Coordinate paid, SEO, content, influencer, and creative teams around a unified account strategy
  • Advise on channel mix and investment allocation across DTC, retail, and Amazon; flag when channels are cannibalizing rather than reinforcing each other
  • Support the AD on quarterly strategy, renewal prep, and service expansion conversations
  • Build and maintain strong client relationships; contribute to 90% retention across your accounts
  • Work in Iris and nova daily; use performance data to surface issues before clients raise them; maintain Pulse cadence at 100%

Role Requirements:
  • 4-7 years in CPG, eCommerce, or retail marketing, with experience managing client relationships day-to-day
  • Familiar with the CPG channel landscape: DTC, retail media, and Amazon basics - ASIN architecture, sponsored vs. organic, retail partner dynamics
  • Understands omnichannel measurement at a working level - knows what MMM and incrementality testing are and when they matter
  • Cross-channel fluency across paid, SEO, content, and influencer - you don't need to be an expert in all of them, but you need to know when something's off
  • Comfortable presenting to director and VP-level stakeholders, including brand-strong clients who have opinions that predate the data
  • Strong written and verbal communication; can translate complex channel dynamics into a clear client narrative

Key Performance Indicators (KPIs)
  • Expansion to Churn Ratio (ETCR)
  • Net MRR across portfolio
  • Client NPS (8+ avg)
  • Monthly Service Expansion pipeline generation
  • Power Circuit Certification (annual)

Most Important Things (MITs)
  • Team Coaching and Development
  • Marketing Strategy, Development and Execution
  • Client Retention and Client Revenue Growth

Benefits & Perks:
  • Base salary + commission opportunities
  • Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
  • 401(k) plan - 4% employer contribution matching
  • Unlimited Time Off available on day one
  • Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
  • Fully flex work environment: full-remote, in-office, or hybrid
  • A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
  • Employee Assistance Program (EAP)
  • 12 observed United States national holidays + 2 mental health recharge days per year
  • Unlimited opportunities for growth & leadership within a rapidly growing firm
  • Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
  • Quarterly awards including prize money and recognition for outstanding performance
  • Opportunities to be involved in company DEI initiatives

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