Proactively solicit and sell banquet opportunities, including group guest rooms and meeting space, to maximize revenue and achieve established sales goals.
Manage event-related administrative responsibilities, including preparing and distributing Banquet Event Orders (BEOs), collecting and tracking required payments, maintaining accurate documentation, and communicating all event details and updates to the appropriate operational teams.
The Senior Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Senior Sales Manager will work in conjunction with the Director of Sales to achieve the hotel's revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). This role will also serve as a mentor/trainer for members of the Sales team. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
QUALIFICATIONS: - High School diploma or equivalent required with at least 2 years of previous Hotel Sales experience.
- Must have a valid driver's license for the applicable state.
- Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
- Experience with professional selling skills desired: opening, probing, supporting, closing
- Must be proficient in general computer knowledge especially Microsoft Office products
- Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
RESPONSIBILITIES: - Effectively attain assigned sales and revenue goals, as well as solicitation call goals, while also training/mentoring others to do the same.
- Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT) and/or Groups, as applicable by property.
- Monitor and evaluate trends within your market segment.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Adheres to Aimbridge Hospitality's established regulations, company standards, sales standards and sales metrics related.
- Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
- Maintain strong visibility in local community and industry organizations, as applicable.
- May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
- Attend daily/weekly/monthly meetings and any other functions required by management.
- Perform any other duties as requested by the General Manager or Director of Sales.
- Access to back of house areas of the hotel and sensitive information
- Interact and occasionally have unsupervised contact with guests and/or colleagues
- Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
- Drive safely on behalf of the company for business reasons
- Maintain a high level of trust and responsibility
- Represent the company with certain level of reputation and good character as well as exercise sound judgement
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Make your stay memorable at Courtyard New York Manhattan/Central Park, where sculpture and art can be found throughout. Our modern hotel near Central Park offers everything you need during travel. Recharge in our stylish NYC hotel rooms with free Wi-Fi, plush Marriott bedding, and stunning views of Manhattan. Satisfy your appetite at nosh!, our onsite restaurant and bar serving healthy breakfast and dinner options, Starbucks® coffee, and evening cocktails. Maintain your active lifestyle at our 24-hour fitness center with Peloton bikes or enjoy outdoor activities nearby our hotel at Central Park and take a scenic stroll through Times Square. Enjoy easy access to iconic NYC attractions like Broadway, Times Square, Rockefeller Center, and the Shops at Columbus Circle during your stay. Our Midtown event venues and premier location make our hotel an excellent choice for upcoming meetings or special occasions. Whatever brings you to New York City, you're sure to enjoy your stay at Courtyard New York Central Park.
