Salary: $108,228.00 - $142,020.00 Annually
Location : Olympia, WA
Job Type: .REGULAR: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2026-94
Division: Court Services Division
Department: CSD - Data Experience Team (C53)
Opening Date: 11/12/2026
Closing Date: 11/29/2026 11:59 PM Pacific
Position ProfileWashington Courts Employment OpportunityAdministrative Office of the Courts (AOC)
Court Business Supervisor - Data Experience Team Court Services Division
Location: Olympia, Washington (AOC requires employees to reside in Washington State).
Salary: $108,228 - $142,020 per year (DOQ). This position is not eligible for overtime.
Closes: November 29, 2026. AOC reserves the right to close the recruitment at any time after seven calendar days.
In-Office Requirement: This position requires at least two days per week working in-office.
Position DetailsThe Washington State Administrative Office of the Courts (AOC) is seeking a collaborative, experienced, and forward-thinking Court Business Supervisor to lead the Data Experience team within the Court Services Division.
This position provides direct supervision and business leadership for three functional areas:
- Enterprise Data Repository (EDR) Business Team: Supports statewide court data exchanges, business requirements, data mapping, and coordination with internal and external partners.
- Data Quality Team: Supports data quality initiatives, data governance practices, data standards, and continuous improvement of court data.
- Public Viewers Team: Supports business operations, requirements, and enhancements for public-facing court information and access systems.
The successful candidate will supervise a multidisciplinary team of professional staff, primarily business analysts, and serve as a key business owner for systems, services, and initiatives supported by the team.
Washington operates a non-unified court system, with courts using both AOC-supported case management systems and independently managed systems. This environment creates unique challenges and opportunities related to data quality, interoperability, information sharing, and public access.
We are seeking a leader who can navigate this complexity, build effective relationships, develop staff, and help ensure that business processes and technology solutions meet the evolving needs of Washington's courts.
Duties and ResponsibilitiesSome of the duties you will perform are:
- Provides full supervisory leadership for assigned staff, including onboarding, training, performance management, workload planning, scheduling, and coordination with internal service teams.
- Supervises and develops business analysts, oversees daily operational needs, and represents the agency at meetings, events, and conferences.
- Guides decision-making for a specific line of business by translating strategy into requirements, priorities, use cases, and maintained business work products.
- Uses expertise in court operations and customer experience to pinpoint business requirements and develop solutions that strengthen statewide court processes.
- Builds support for the line-of-business vision while maintaining productive relationships with court partners, vendors, agencies, and other stakeholders.
- Collaborates across AOC including the Court Business Office, Information Services Division, and project managers to align strategy, plan deliverables, and support successful software development.
- Performs other duties as assigned.
Required Qualifications- Bachelor's degree in computer science, business administration, public administration or closely allied field
AND- Ten (10) years of combined experience in business analysis, business process management, requirements engineering, systems analysis, IT project involvement, supervisory role, systems integration.
Demonstration of relevant work experience may substitute for education experience.
Desired Qualifications- Experience with Washington's Courts of Limited Jurisdiction and/or Superior Courts.
- Experience with operating Washington Court's case management systems (JIS/DISCIS, SCOMIS, Enterprise Justice (formerly known as Odyssey)) a plus.
- Understanding of Washington's justice system, including courts, commissions, and judicial operations, with awareness of trends in court administration.
- Experience in government, courts, public-sector technology, or other complex enterprise environments is desirable.
- Experience working as a business analyst, supervising business analysts, or leading business analysis functions.
- Experience serving as a business owner, product owner, for technology-supported services or initiatives.
- Proficient in writing queries and querying data.
- Ability to manage competing priorities across multiple teams and business functions.
- Familiarity with data quality, data governance, systems integration, or information management.
- Experience collaborating with technical teams and nontechnical stakeholders.
- Strong communication, problem-solving, facilitation, and relationship-building skills.
- Experience supporting organizational change and continuous improvement.
- Ability to work effectively in a complex environment involving multiple organizations, systems, and stakeholders.
- Proficient in preparing accurate written documentation related to business processes and court business operations, issue resolution, and other written communication.
- Proficient in utilizing Microsoft 365 products, including Teams, Outlook, Word, OneNote, PowerPoint, and others, with expertise appropriate to the responsibilities of the role.
- Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.
How to ApplyIn addition to completing the online application, to be considered for this position, you must include the following:
- Current Resume;
- Letter of Interest describing how you meet the specific qualifications for the position.
Supplemental InformationWe are a team-oriented culture, and a balance of family and work-life in a wonderful community. We offer a family-friendly package of pay, benefits, paid time off, and workplace opportunities to help you get the most out of your career and life.
Our compensation plan includes:
- Health, Dental, and Vision Plans
- Retirement Plan Options
- Deferred Compensation Plan
- Paid Time Off (Vacation, Sick Leave and Holidays)
- Paid Basic Life Insurance Policy and Long Term Disability Insurance
- Employee Assistance Program
- Flexible Spending Account and Dependent Care Assistance Program
- Public Service Loan Forgiveness
Part-time employees will receive benefits on a pro-rated basis.
To learn more details about all we have to offer, visit the benefits page at
01
Which of the following best describes your education and experience?
- I possess fourteen years' direct experience.
- I possess an Associates degree with twelve years' experience.
- I possess a Bachelor's degree with ten years' experience.
- None of the above.
02
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Answers such as "see application/resume/cover letter", will not be accepted.
03
How many years of direct supervisory experience do you have managing professional staff? Experience should include assigning and prioritizing workloads, coaching and developing employees, providing performance feedback, addressing workplace concerns, and holding employees accountable for meeting performance standards.
- No direct supervisory experience.
- I possess less than one year experience.
- I possess one to two years experience.
- I possess three to five years experience.
- I possess more than five years experience.
04
Which of the following best describes your professional experience with business analyst?
- I possess no relevant business analyst experience.
- I possess related experience working closely with business analysts but have not held either role.
- I possess experience as both a business analyst and supervised or managed business analysts.
- I possess experience supervising or managing business analysts.
- I possess experience working directly as a business analyst.
05
Have you served as a business owner, product owner, responsible for defining business needs, establishing priorities, and guiding technology or process improvements?
- No, I do not possess experience in this area.
- I possess supported business or product owners experience but have not directly held that responsibility.
- Yes, I possess some experience in this capacity.
- Yes, I possess extensive experience in this capacity.
06
Which of the following areas do you possess professional experience in? Select all that apply
- Data governance or data standards
- Data quality management or improvement.
- Data exchanges, integrations, or interoperability.
- Business process analysis or improvement.
- Public-facing information systems or services.
- Business requirements gathering and systems analysis.
- None of the above.
07
Describe your experience working in Washington's court system. In your response, address your familiarity with court operations and judicial processes, experience using court case management systems (e.g., JIS/DISCIS, SCOMIS, Enterprise Justice (formerly known as Odyssey)), and experience working in government, public-sector technology, or other complex organizations. Include specific examples of your role and responsibilities. If you do not have this experience, please write "none." Answers such as "see application/resume/cover letter", will not be accepted.
08
As a condition of employment, AOC employees are required to reside in Washington State within 90 days of employment and work onsite at least two (2) days per week at the AOC office in Olympia, Washington. Do you acknowledge and agree to these requirements as a condition of employment?
09
Administrative Office of the Courts is currently NOT sponsoring immigration visas. A "Yes" response will disqualify you from further consideration for this position. For purposes of this question, immigration sponsorship includes an H-1B visa petition, O-1 visa petition, E-3 visa petition, TN status, or job flexibility benefits (also known as I-140 portability or Adjustment of Status portability). Will you now or in the future require immigration sponsorship to work for AOC?
10
Candidates who are provided with a conditional offer of employment are required to pass a national fingerprint background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. Are you willing to undergo a background check as a condition of employment?
Required Question
