County Veterans Service Officer

Salary : $130,708.80 - $158,875.92 Annually
Location : Sacramento, CA
Job Type: Permanent Full-Time
Job Number: 29574-A
Department: Human Assistance
Opening Date: 11/10/2026
Closing Date: 12/8/2026 5:00 PM Pacific

The Position
This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on:
11/24/2026, 12/8/2026 (Final)

Under general direction, the County Veterans Service Officer directs, manages, supervises, and coordinates the activities and operations of the County Veterans Service Office to assist veterans and/or their dependents by advising them of the rights and benefits to which they are entitled by law, and maintains relationships with veterans organizations, related agencies and other groups.
Examples of Knowledge and Abilities
Knowledge Of

• Applicable laws, rules, legislation, and regulations governing the rights and benefits to which veterans are entitled including Title 38, the Federal Code of Regulations, and the California Military and Veterans Code
• Federal, State, and local agency programs providing services to veterans
• Social, economic, cultural and other issues impacting the veteran community
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds
• Principles and practices of supervision, discipline, leadership, and mentoring
• Principles and practices of employee training and development
• Operational characteristics, services, and activities of the County Veterans Service Office and functions
• Principles and practices of management, including program management and budget development
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
• English usage, spelling, grammar, and punctuation

Ability To

• Select, supervise, train, and evaluate staff
• Plan, coordinate, assign, and review the work of subordinate staff
• Analyze and assess training needs and prepare training curricula and materials
• Investigate and resolve disciplinary issues
• Work independently, prioritize work, coordinate activities, and meet critical deadlines
• Develop, monitor, and interpret budgets and other financial documents
• Plan, manage, and complete complex work assignments
• Build coalitions among groups with differing needs and objectives
• Develop and maintain cooperative, effective working relationships with others
• Communicate clearly and concisely, both verbally and in writing
• Interpret and apply applicable Federal, State, and local laws, codes, and regulations
• Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met
• Hold public hearings
• Establish and maintain effective working relationships with clients and their families; professional, paraprofessional and support staff in the department; outside agencies; and the general public
• Interpret and summarize a variety of data and information
• Exercise discretion and maintain confidentiality of information

Employment Qualifications

Minimum Qualifications

Must be a veteran who was discharged or released under conditions other than dishonorable. (In accordance with section 970 of the CA Military and Veterans Code. Veteran status defined by Title 38 of the Code of Federal Regulations.)

AND

Either: 1. Five years of full-time paid experience providing assistance and/or advocacy in the pursuit of veterans benefits at the Federal, State, or local level. One year of the required experience must be in a lead or supervisory role.

Or: 2a. Bachelor's degree or higher from an accredited college or university.

AND

2b. Two years of full time paid experience providing assistance and/or advocacy in the pursuit of veterans benefits at the Federal, State, or local level. One year of the required experience must be in a lead or supervisory role.

Note: Coursework from an accredited college, university, or career school may be substituted for up to 3 years of the required non-supervisory experience of pattern # 1 on the basis of 2.5 semester units equal one month of work experience. (.667 quarter units = 1.0 semester unit.)

General Qualifications

License Requirement:A valid California Driver License, Class C or higher, will be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Certificate Requirement:Incumbents in this class must obtain and maintain certification from the State of California Department of Veterans Affairs to present claims to the United States Department of Veterans Affairs within one year of appointment to the class.

Note: Failure to obtain or maintain the required certificate may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

Child and Elder Abuse Reporting:Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 and 11160 of the California Penal Code relating to child and elder abuse reporting.

Working Conditions:Positions in this class require the incumbents to:

• Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations.
• Work in dangerous, high crime areas of the community.
• Work during non-routine hours, including weekends and holidays.

Probationary Period
The probationary period for this classification is twelve (12) months.

Application and Testing Information
APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply.

County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street, Room 4667

Sacramento, CA 95814

Phone (916) 874-5593; 7-1-1 California Relay Service

Email EmployOffice@Saccounty.net

Inter-Office Mail Code: 09-4667

www.SacCountyJobs.net

• Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
• Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
• Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
• A resume may be included with your application, however it will not substitute for the information requested on the application.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.

Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

• Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
• Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
• If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
• Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
• If you have no experience, write "no experience" for the appropriate question.
• For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
• If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.

FORMULA RATE EXAMINATION (Weighted 100%)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
FREQUENTLY ASKED QUESTIONS
Click here for Frequently Asked Questions (FAQ's)