The Opportunity:We have an exciting opportunity to join our Sales Team in our
Kitchener, Ontario Corporate Office location. The Account / Sales Manager will provide inside sales and customer support, assist with quotations and commercial activities, and work closely with the sales, program management, engineering, and plant teams to support customer requirements and business growth.
Duties & Responsibilities- Provide inside sales and customer support to assigned customers and sales/program teams.
- Review RFQs, CAD, drawings, and specifications and prepare accurate quotations.
- Coordinate engineering change quotes and other commercial requests.
- Support customer requests, including parts, shipments, packaging, and information.
- Track purchase orders, deliveries, and customer requirements.
- Identify and report future programs and business opportunities.
- Support recovery of commercial costs, including tooling, engineering changes, packaging, and cancellation claims.
- Support R&D and new product development by evaluating benchmark parts and customer needs.
- Communicate key customer requirements and updates to internal teams.
- Maintain accurate customer documentation and records.
- Monitor customer changes and initiatives and communicate relevant updates internally.
- Manage customer quality scorecards and work with Plant and Quality teams to address performance issues
Qualifications and Skills- Engineering or Business degree from an accredited university or college.
- Two or more years of experience in sales and/or engineering, preferably in an automotive or manufacturing environment.
- Ability to review and interpret technical documentation, including part drawings or CAD data and identify relevant part information.
- Proven high-level skills in negotiation, consultation, and facilitation, with the ability to effectively navigate a complex stakeholder environment.
- Proactive and innovative, with a strong sense of ownership and perseverance to overcome challenges.
- Strong computer, communication (oral and written), organizational and time-management skills.
- Excellent working knowledge of Microsoft Office programs, including Word, Excel, PowerPoint, and related applications.
Job Details:Wage: $90,000 - $110,000 annually
Employment Type: Full-time
Work Location 60 Washburn Drive, Kitchener, Ontario (on-site)
Hours of Work: 8 a.m. - 5 p.m. Monday to Friday
Job Vacancy: This posting is to fill a current vacancy
We thank all candidates for their interest, however only those who qualify for an interview will be contacted. Mitchell Plastics and Ultra Manufacturing are committed to providing a barrier-free workplace. If accommodation is required during the selection or interview process, it will be available upon request. This job posting is available in an accessible format upon request. #joinmitchellplastics
Please note that we use artificial intelligence (AI) tools in our candidate screening and recruitment process.
