Req ID: 50432
Team: N359 GOVT AFFAIRS
Entity: HII Corporate Office
Shift: 1st
US Citizenship Required for this Position: Yes
Full-Time
Relocation: Relocation assistance will be available
Virtual/Telework Opportunity: No - Not eligible for telework
Travel Requirement: Yes, 10%-25% of the time
Salary Range: $239,000.00 to $299,000.00
The anticipated salary range represents the estimated base pay for this role. Final compensation will be determined based on experience, qualifications, and other job-related factors, and may vary from the posted range
The RoleHII--America's largest shipbuilder and a global, all-domain defense provider--has an exciting opportunity for a Director of Customer Affairs (CA). The Director of Customer Affairs is located in Arlington, VA and serves within corporate Government Customer Relations (GCR) as director for the Newport News Shipbuilding (NNS) nuclear powered surface ship portfolios reporting to the HII Corporate Vice President, Customer Affairs (NNS portfolio). The successful candidate will play a meaningful role in supporting HII's shipbuilding programs and overall corporate growth by coordinating government and customer relations activities focused on the U.S. Navy and overall Department of War (DoW). The successful candidate will possess the ability to work independently and collaboratively; to coordinate and synchronize internal strategic alignment; and, be capable of working successfully to coordinate and engage the customer (Department of Navy (DoN) and DoW) in regard to HII programs.
Primary responsibility is to serve as liaison between NNS and stakeholders for nuclear-powered surface ship programs (i.e., nuclear aircraft carriers (CVN) and nuclear battleship (BBGN)). Duties and responsibilities include:
- Develop and maintain customer engagement plans in collaboration with GCR and NNS, particularly related to nuclear surface ship programs.
- Coordinate federal government relations, with internal alignment related to nuclear surface ship programs.
- Identify and help to develop common understanding and alignment of customer and HII NNS through strategic engagement with government and naval advocacy and interest organizations.
- Monitor, analyze, and communicate budget and regulatory developments, as well as political and competitive environments, affecting HII and NNS priorities.
- Understand and represent government policies and requirements consistent with NNS corporate priorities.
- Assist and coordinate Navy and government integration and develop strategic focus, to support visits of customers and other distinguished personnel to HII NNS facilities.
- Assist with aligning and translating NNS priorities into government policymaking, requirements, acquisition strategies, and planning and budgeting priorities.
- Help translate NNS priorities, activities, and outcomes for communication with the customer.
- Support/participate in major tradeshows to represent HII and NNS.
- Establish and maintain relationships with DoN, other defense industry, and government to identify, anticipate, and respond to evolving opportunity and risk for HII and NNS.
- Perform other duties as assigned by GCR/corporate leadership.
Must Have- Bachelor's degree in a relevant discipline; minimum of 10 years professional experience; or Master's and 8 years of relevant experience
- Established relationships within the DoN and DoW.
- Understand DoN and DoW requirements, budget, programming, and acquisition processes.
- SECRET security clearance eligible.
Nice to Have- Experience in DoN and DoW requirements and/or resourcing or program acquisition of relevant Navy programs.
- Experience in DoN or DoW Planning, Programming, Budgeting Execution (PPBE) process, including interactions with U.S. Congress.
- U.S. Navy carrier aviation/carrier strike group operational experience.
- U.S. Navy nuclear engineering officer qualification.
- Held a senior level naval/military/government leadership position.
