Strong customer service orientation with effective communication skills
Ability to operate equipment safely and responsibly
Initiative in learning about products and customers
Critical eye for detail and defect identification
Proactive in maintaining job knowledge
Ability to determine necessary tools and equipment for tasks
Ability to work independently and manage daily activities
Must be able to lift up to 50 pounds
Completion of a college, university, or technical trade program in electronics
2+ years of relevant work experience
Responsibilities
Perform inspections, testing, diagnostics, and repairs on electronic devices
Open, maintain, and close work orders
Submit technician reports and relevant information based on completed work
Provide internal and external customer phone support
Mentor, train, and supervise service team members
Travel as required for customer engagements
Complete other assigned duties
Benefits
Competitive compensation based on skills and experience
Continuous learning through on-the-job training and educational opportunities
Opportunities for advancement in a growing company
Comprehensive benefits coverage including health and dental
Retirement savings programs including Pension and RRSP
Full Job Description
Brandt is currently seeking a Corporate Account Manager - Mining to be based out of our Edmonton location.
The Corporate Account Manager - Mining is focused growing the Brandt Group of Companies business entire offering into the Mining industry.
This position is responsible for all sales activity with assigned customers. Leveraging Brandt's vast capabilities and infrastructure, this position will drive success by working with the operations to develop and execute strategic customer sales plans. You will achieve success by mentoring and supporting the Brandt teams and be highly engaged in the front line customer facing activities.
What You Will Be Responsible For
Performing inspections, testing, diagnostics and repairs on electronic devices and components
Opening, maintaining, and closing work orders
Submission of technician reports and other relevant information based on the type of work completed
Internal and external customer phone support
Mentoring, training, and supervision of other members of the service team
Travel will be required
Other duties as assigned
What We Look For
Strong customer service orientation and is able to communicate with customers as required
Excellent verbal and listening communication skills
Ability to operate required equipment in a safe and responsible manner
Shows initiative in learning about our products and customers
Critical eye for identifying defects and a high attention to detail
Proactive in ensuring job knowledge is current
Ability to readily determine the correct tools and equipment needed to do a job
Ability to work independently and complete daily activities according to work schedule
Must be able to lift up to 50 pounds
A college, university, or technical trade program in electronics
2+ years of relevant work experience
What We Offer
Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
Continuous Learning: through on-the-job training and educational opportunities.
Opportunities for advancement within a growing company that values initiative and teamwork.
Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
Retirement savings programs: Pension and RRSP programs to help you invest in your future.
When you work for Brandt, we work for you. It's as simple as that.
