About the roleAs an Implementation Manager, you will work cross-functionally with Prime's Data Center Operations, Solutions Engineering and Sales teams, and the Customer's operation teams to coordinate installation of equipment and infrastructure within a data center environment for customer use. It will be your mission to ensure these installations are completed on time, on budget and error-free.
The position's primary responsibility is project management of client installations in a data center environment. This typically includes the installation of IT equipment racks, electrical distribution, aisle containment systems, and data cable infrastructure. The Implementation Manager will manage multiple projects across several data centers in their region using standard project and construction management best practices to ensure all installations are completed on time, with accuracy, and within budget.
What you'll doImplementing customer-specified equipment and material to support their data center deployment plans.
- Review and validate customer provided design and scope of work (SOW) documents for completeness.
- Create distribute RFP for SOW, manage and evaluate responses, make recommendation on preferred contractor.
- Manage contract approvals with customer, Prime accounting team, and contractor accounting team.
- Manage the customer installations at all facilities to be completed on or before deadlines.
- Work with contractors and suppliers to obtain the best quality execution and the best pricing.
- Qualify vendors and implement the company's procurement procedures including tendering projects, using RFPs, purchase orders, and cost tracking templates.
- Hold contractors and suppliers to set delivery dates.
- Identify and rectify any steps in the process that are delaying installations.
- Attend weekly meetings with all site installation managers as assigned.
- Work closely with the Sales Engineers and Sales to ensure understand order requirements.
Support the various departments in Prime with material sourcing, pricing, and technical specifications.
- Assist the Solutions Engineers in ensuring the Sales Orders/SOW's accurately reflect the client fit out requirements.
- Work closely with Facility Engineering, Solutions Engineering, Sales, Construction, Operations Procurement, Provisioning and Finance.
- Manage, direct, and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing on-site installations.
Provide implementation updates.
- Keep clients and internal Prime stakeholders informed of the installation progress.
- Update project tracking log regularly as required.
- Attend conference calls and meetings with clients as required.
4. Project cost reporting.
- Keep accurate records for all expenditures (PO/contract with vendors).
- Document actual installation costs vs budget for each completed installation.
Qualifications- Strong project management skills, ideally a PMP or similar certification.
- 3-5 years of experience in the data center industry in design, construction and/or fit out.
- Intermediate level knowledge of rack, cage, electrical distribution, and data cable infrastructure.
- Intermediate level knowledge in reading/interpreting construction plans, one-line drawings, and construction specifications.
- Advanced level proficiency in the use of MS Productivity tools, including Teams, Word, Access, Excel, Visio & Project.
- Strong written and verbal customer service skills.
- Ability to track costs for all projects, using purchase orders and other tracking methods.
- Demonstrate ability to work effectively in a fast-paced, mission-critical facilities environment.
Benefits- Competitive salary range of $135-150k along with an annual performance bonus and an additional capital project bonus program
- 401k up to a 4% employer match that is fully vested upon enrollment
- 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
- Paid Time Off + Sick time
Applications will be accepted on an ongoing basis.
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