SUMMARY: Manages all aspects of control projects with direct responsibility for project execution while leading a team to accomplish specific objectives in a given time frame and with available resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Responsible for timely completion of assigned projects and customer satisfaction.
- Plans and analyzes assigned projects, establishes schedules and project parameters and sets procedures to accomplish system objectives, involving complex contracting applications
- Communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff
- Examines and reviews contracts and estimates by performing risk analysis and developing risk plans
- Ensures compliance with internal contracting processes
- Establishes an operations budget for assigned projects by revising the original estimate based on validated project scope
- Responsible for maintaining the accuracy of the forecasted cost at completion.
- Controls expenses by monitoring assigned project budget
- Creates and makes revisions to project schedules including: generating tasks, estimates, dependencies; milestones, CPM Analysis; and Histogram Analysis
- Oversees the following: preparation of Trane material and vendor orders, recording the receipt of materials and approving payments
- Prepares sub-contractor request for quotation's (RFQ) including: scope statements, plans and milestone dates, specs, bonding requirements, and billing schedule of values
- Receives and qualifies subcontractor proposals, supervises work of project assigned staff, subcontractors and installers
- Generates technician work orders: reviews plan, reviews progress, and prioritizes tasks
- Meets with contractors and owners to discuss scope of project, budgets, performance, and closeout
- Supports the sales function by assisting with quote preparation and proposal as required
- Responsible for project cash-flow management: progress billing, collections support and monitoring, and resource management
- Responsible for change order management by recommending solutions, facilitating quotes
- Ensures that quality standards are maintained for assigned projects
- Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff
- Establishes a professional relationship with the customer and interfaces constantly to maintain accurate status reports and project reviews
- Obtains acceptance and timely sign-off of the project by the customer
- Responsible for the successful transition of warranty to the service process
- Flexibility to work outside normal work hours/weekends, as required.
- Some travel with occasional overnight stays.
TEAMWORK:- Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
- Continually look for ways to improve our processes and ability to serve our customers effectively
- Improve personal performance on a continual basis
CUSTOMER SERVICE:- Provide responsive, professional and diplomatic customer service
- Answer customer calls and correspondence quickly and pleasantly
- Communicate with customers in a friendly, professional, and patient manner
- Perform all duties with the goal of building and maintaining long-term customer relationships
- Immediately address any customer's concern and requests the involvement of other Company personnel as required
SAFETY:- Follow all company safety programs and report any non-compliance to Controls Operations Leader
- Notify Controls Operations Leader or Safety Manager of any unsafe conditions
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Minimum of high school diploma, college degree a plus; three+ years HVAC/Controls project management experience and/or training; or equivalent combination of education and experience. Previous billing/accounting experience is a plus.
COMPUTER SKILLS: MS Office Suite
CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver License
LANGUAGE SKILLS: Ability to read, analyze and interpret service bulletins, technical procedure manuals, equipment specifications, and governmental regulations. Ability to effectively present information and respond to questions from top management, customers and staff.
MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to walk and use hands to operate computer keyboard, mouse and telephone keyboard. The associate must be able to travel locally as required. The associate is frequently required to sit, stand, walk use hands to operate computer keyboard and telephone. The associate is occasionally required to climb, balance, stoop, kneel or crouch. The associate frequently must lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities are required by this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position works in a typical office environment and visits to job sites, which includes outdoor work and work in mechanical/equipment rooms. During the job site visits, the associate is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.
OTHER REQUIREMENTS: - Ability to pass drug screening
- Ability to prove US employment eligibility
