JetBlue Airways

Controller Maintenance

JetBlue Airways • $117K *
Long Island City, NY 11101In-Person
Aerospace & Defense
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or GED required.
  • Five years of aircraft maintenance experience required.
  • Five years of experience with heavy transport aircraft required.
  • FAA Airframe and Powerplant Certificate mandatory.
  • Available for occasional overnight travel (10%).
  • Must acquire and maintain a valid SIDA Badge.

Responsibilities

  • Monitor real-time aircraft status and resolve discrepancies proactively.
  • Act as the main contact for crewmembers regarding maintenance issues.
  • Supervise all unscheduled maintenance per JetBlue procedures.
  • Coordinate communications within the System Operations Center about aircraft maintenance.
  • Provide recovery support and technical advice for out-of-service aircraft.
  • Maintain oversight of line station activities and support maintenance partners.
  • Manage the deferred maintenance process according to maintenance manuals.

Benefits

  • Healthcare benefits included.
  • 401(k) plan with company match offered.
  • Access to crewmember stock purchase plan.
  • Short-term and long-term disability coverage available.
  • Basic life insurance provided.
  • Free space available travel on JetBlue.
Full Job Description
Position Summary:

The Maintenance Controller maintains continuous surveillance over the airworthiness of the JetBlue aircraft fleet and is a single designated interface between Technical Operations and Dispatch providing control and direction for all aircraft maintenance concerns. The Maintenance Controller is designated as the single point of contact for aircraft status, restrictions, and is the Technical Operations focal contact point with respect to the rest of the airline.

Essential Responsibilities:

  • Uses real time aircraft monitoring applications to provide proactive resolution of in-service discrepancies.

  • Central point of contact for front line crewmembers, business partners and all other aircraft maintenance related matters.

  • Authority and responsibility for the supervision and coordination of all unscheduled maintenance functions that are accomplished using JetBlue Airways procedures.

  • Focal point within the System Operations Center (SOC) for all aircraft maintenance related items and provides bidirectional communications to business unit members as required by the general maintenance manual and internal operating procedures.

  • Provides real time recovery support and technical advice for aircraft that are out of service, liaises with front Line Maintenance, contract maintenance, Aircraft on Ground (AOG), Engineering, Dispatch, Sys Ops and Flight to establish a recovery plan of action.

  • Maintain constant surveillance of overall line station activity. Supports both JetBlue Line maintenance and Contract Maintenance business partners in all matters regarding aircraft maintenance.

  • Overall authority over the application of the JetBlue Airways deferred maintenance process and tracking the repair requirements as outlined in the general Maintenance manual and required by Operations Specification requirements

  • Recording all delays and cancellations including flight interruptions for cities which do not have JetBlue staffed Aircraft Maintenance Technicians (AMTs); including flight interruptions

  • Other duties as assigned.


Minimum Experience and Qualifications:

  • High School Diploma or General Education Development (GED) Diploma

  • Five (5) years of aircraft maintenance experience

  • Five (5) years of experience in heavy transport aircraft

  • Federal Aviation Administration (FAA) Airframe and Powerplant Certificate


  • Available for occasional overnight travel (10%)

  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge

  • Must be able to work flexible hours during the day and night operation

  • Willing to work overtime when operational requirement is needed

  • Depending on location, may need to acquire and maintain a United States Customs Clearance

  • Must pass a pre-employment drug test

  • Must be legally eligible to work in the country in which the position is located

  • Authorization to work in the US is required, this position is not eligible for visa sponsorship


Preferred Experience and Qualifications:

  • Bachelor's degree in Aviation Maintenance Management

  • Two (2) years of Maintenance Control Experience (Heavy Transport)

  • Proficient with Microsoft Office suite and in the use of digital manuals

  • Ability to stay focused and work under pressure

  • Excellent written and verbal communication skills

  • Strong work ethic

  • Previous leadership experience


Crewmember Expectations:

  • Regular attendance and punctuality

  • Potential need to work flexible hours and be available to respond on short-notice

  • Able to maintain a professional appearance


  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards

  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities

  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.


Equipment:

  • Computer and other office equipment


Work Environment:

  • Traditional office environment


Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)


Compensation:

  • The base pay range for this position is starting at $117,739.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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