Contract Maintenance Manager / Quality Control Manager / Level 2 Site Safety and Health Officer
Location: Key West, FL Position Summary LAUKOA is seeking a highly qualified Contract Maintenance Manager (CMM) to support healthcare facility operations and maintenance in Key West, Florida. This position will serve in a triple-hatted capacity as the Contract Maintenance Manager, Quality Control Manager (QCM), and Level 2 Site Safety and Health Officer (SSHO).
The successful candidate will provide day-to-day management of facility operations and maintenance activities while overseeing quality control and site safety requirements. This is a hands-on position requiring both management experience and commercial mechanical maintenance knowledge. Candidates with experience as an HVAC Technician, mechanical technician, building engineer, or similar commercial facilities professional are strongly preferred.
The position will coordinate preventive and corrective maintenance, manage subcontractors, process service requests and service orders, perform quality control inspections, maintain safety documentation, and serve as a key interface between LAUKOA, subcontractors, and Government representatives.
Essential Duties and Responsibilities - Manage daily operations and maintenance activities for the assigned healthcare facility.
- Serve as the primary on-site manager for contract maintenance, quality control, and safety activities.
- Receive, review, prioritize, and process emergency, urgent, and routine work requests in accordance with contract response requirements.
- Coordinate and schedule subcontractors performing preventive maintenance, corrective maintenance, repairs, inspections, and specialty services.
- Perform preventive maintenance, troubleshooting, and minor facility repairs within the individual's technical capabilities, including tasks such as lighting replacement and basic mechanical equipment troubleshooting.
- Monitor building mechanical, electrical, plumbing, HVAC, and other facility infrastructure systems for proper operation.
- Develop scopes of work for corrective maintenance, repairs, and service order requirements.
- Prepare service order packages and track work from initial identification through completion and closeout.
- Solicit, obtain, and evaluate subcontractor quotes for maintenance and repair work.
- Coordinate required permits and other approvals necessary to complete maintenance and repair activities.
- Perform quality control inspections of preventive maintenance, corrective maintenance, subcontractor work, and completed service orders.
- Document deficiencies and develop short-term and long-term corrective actions as required.
- Track identified deficiencies through correction and verification of satisfactory completion.
- Investigate and resolve customer complaints and substandard questionnaire or performance ratings.
- Maintain required quality control inspection records, work documentation, reports, and corrective action records.
- Prepare and submit required reports and documentation to OMEE and the corporate office.
- Maintain facility maintenance inventory, tools, materials, and commonly used replacement parts.
- Monitor project financial information, maintain the balance sheet, and support financial tracking associated with contract operations.
- Review, prepare, and submit invoices and supporting documentation as required.
- Develop Activity Hazard Analyses (AHAs) for applicable maintenance and repair activities.
- Maintain Safety Data Sheets (SDSs) and other required environmental, safety, and occupational health documentation.
- Provide subcontractors with appropriate safety briefings before work begins.
- Ensure subcontractors comply with applicable AHAs, safety requirements, and site-specific procedures.
- Conduct routine safety inspections and identify unsafe conditions, practices, or work activities.
- Develop corrective actions for safety deficiencies and track them through resolution.
- Stop work when an imminent danger or serious safety concern exists.
- Coordinate with Government representatives regarding facility conditions, work status, maintenance requirements, quality concerns, and safety issues.
- Maintain accurate records of work requests, inspections, subcontractor activities, service orders, safety documentation, and contract deliverables.
- Perform other facilities maintenance, quality control, safety, and contract management duties as assigned.
Minimum Qualifications - Minimum three (3) years of experience supporting operations and maintenance within a business-occupancy medical facility.
- Minimum five (5) years of experience servicing and/or renovating commercial buildings.
- Experience overseeing subcontractors responsible for the operation, maintenance, repair, or renovation of commercial building infrastructure systems.
- Minimum two (2) years of experience performing quality control evaluations and reporting for construction or facility management activities.
- Minimum two (2) years of experience working in comparably sized healthcare facilities.
- Minimum five (5) years of continuous safety experience supervising or managing general industry, construction, or operations and maintenance activities, including safety program management, hazard analysis, or development of hazard controls.
- Current OSHA 30-Hour Construction or General Industry Safety training certificate.
- Documentation demonstrating completion of at least eight (8) hours of formal safety and health-related training annually for a minimum of the previous five (5) years.
- Commercial mechanical maintenance experience strongly preferred, including experience with HVAC or similar commercial building systems.
- American Society for Health Care Engineering (ASHE) Certified Healthcare Facility Manager (CHFM) certification is desirable.
- Must be able to read, write, speak, and understand English.
Security Requirements - Must be able to meet all Government background investigation, credentialing, and facility access requirements applicable to the contract.
- Must maintain eligibility for access to the supported Government healthcare facility throughout employment.
Salary Range - $83,000 - $104,000 annually, dependent upon qualifications and experience.
LAUKOA offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more. LAUKOA gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration. 
