Paul Davis Restoration

Contents Manager

Paul Davis Restoration • $75K — $120K *
Monrovia, CA 91016In-Person
Business Services
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Desire to contribute positively in a team environment
  • Strong dedication to customer service
  • Ability to lead diverse teams effectively
  • Excellent communication skills, both written and verbal
  • IICRC designations are a plus
  • Adaptability to changing conditions
  • Valid driver's license with a clean driving record

Responsibilities

  • Foster collaboration and teamwork within the division
  • Manage time effectively and self-direct work
  • Write detailed estimates following carrier guidelines
  • Coordinate and manage job schedules
  • Prioritize excellent customer service delivery
  • Assist team members and maintain positive interdepartmental relations
  • Act as a brand ambassador in all interactions

Benefits

  • Leadership development initiatives for career growth
  • Monthly cross-training opportunities
  • Flexible work schedules to support personal needs
  • Paid training programs
  • Referral bonus program
  • Positive work culture and dynamic team atmosphere
  • Performance-based bonus opportunities
Full Job Description
What does a Contents Manager with Paul Davis do?
  • Lead a team of hardworking individuals serving others within your community
  • Make a difference for others that have had a disaster strike their property
  • Take pride when your team completes projects on budget with an exceptional customer experience
  • Be empathetic and show a sense of urgency while communicating through modern technology


Team Compensation and Benefits:
  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
  • Monthly cross-training opportunities to advance your career
  • Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
  • Paid training
  • Referral program
  • Great culture and team dynamic
  • Bonus opportunities based on performance


Team Qualifications (Requirements):
  • Desire to join a world-class team and contribute a positive attitude
  • Dedication to customer service
  • Ability to lead others from diverse backgrounds
  • Excellent written and verbal communication skills
  • IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
  • Ability to adapt to change
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if needed
  • Desire to continually learn new things


Role on the Team (Job Responsibilities):
  • Foster an environment of collaboration and teamwork within the division and company
  • Self-managing and time management skills
  • Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
  • Job schedule management and coordination
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand!
  • Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
  • Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.
  • Re-inspect job sites for quality control.
  • Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
  • Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
  • Manage projects and existing crews
  • Supervise pack-outs and inventory/evaluation of items


Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

Compensation: $75,000.00 - $120,000.00 per year

About Paul Davis Restoration

Paul Davis Restoration is a franchise organization that provides services to clean up and repair damage to residential and commercial properties due to water, fire, mold, storm, or other disasters. The company was founded in 1966 and is headquartered in Jacksonville, Florida. Paul Davis Restoration has over 300 independently owned and operated franchises in the United States and Canada. The company offers a wide range of services, including emergency services, restoration, reconstruction, and remodeling. Paul Davis Restoration has received numerous awards and recognitions for its services and franchise system.
Learn more about Paul Davis Restoration
Size
3,500 employees
Industry
Real Estate & Construction
Founded
1966
* Ladders Estimates

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