What does a Contents Manager with Paul Davis do?- Lead a team of hardworking individuals serving others within your community
- Make a difference for others that have had a disaster strike their property
- Take pride when your team completes projects on budget with an exceptional customer experience
- Be empathetic and show a sense of urgency while communicating through modern technology
Team Compensation and Benefits:- Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
- Monthly cross-training opportunities to advance your career
- Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
- Paid training
- Referral program
- Great culture and team dynamic
- Bonus opportunities based on performance
Team Qualifications (Requirements):- Desire to join a world-class team and contribute a positive attitude
- Dedication to customer service
- Ability to lead others from diverse backgrounds
- Excellent written and verbal communication skills
- IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
- Ability to adapt to change
- Valid driver's license with a clean record
- Have the ability to work nights/weekends and overtime, if needed
- Desire to continually learn new things
Role on the Team (Job Responsibilities):- Foster an environment of collaboration and teamwork within the division and company
- Self-managing and time management skills
- Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
- Job schedule management and coordination
- Focus and dedication to providing excellent customer service.
- Assist other team members when needed and foster a positive working relationship with other departments.
- Be a great representative of our brand!
- Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
- Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.
- Re-inspect job sites for quality control.
- Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
- Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
- Manage projects and existing crews
- Supervise pack-outs and inventory/evaluation of items
Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.
Compensation: $75,000.00 - $120,000.00 per year
