Job Summary and QualificationsHCA Healthcare ITG Consulting Automation Analysts are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Consulting Automation Analysts utilize process and technical expertise and leadership skills to direct staff and resolve issues to ensure automation programs and requirements are met. Consulting Automation Analysts ensure the execution on automation efforts with enterprise interdependencies, size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to define an initiative's design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Consulting Automation Analysts have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. As a recognized leader, Consulting Automation Analysts will be sought after to coach and mentor colleagues.
Consulting Automation Analysts also serve as automation and process consultants to other ITG and Business Units. Consulting Automation Analysts use their expansive technical and business expertise to inform decisions around process reengineering, technical feasibility, program management, standards and best practices, and support functions. Consulting Automation Analysts are the face of the Automation Center of Excellence's programmatic expertise to the rest of HCA Healthcare.
CORE COMPETENCIESDocumentation
Process Improvement/Redesign
Solution Design
Communication, Diplomacy and Advocacy
Testing
Implementation Knowledge
Facilitation/Presentation
Requirements
Leadership
Planning
VALUABLE SKILLSTechnology Evaluation
Domain Knowledge
Scripting
Version Control
SPECIALIST/EMERGING SKILLSAI/AIOps
Machine Learning
Contract Negotiation/Vendor Relations
Statistics and Data Science
MAJOR RESPONSIBILITIES Provide process and automation consulting services to ITG and Business Units
Serve as process and program leaders in HCA Healthcare's automation community of practice
Lead automation teams in the execution of larger programs
Executes against enterprise-wide cross-functional automation initiatives
Elicit and gather requirements for automation projects by working directly with internal and external customers
Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions
Assess and quantify potential benefits of automation for business and technical processes
Assist with building automation strategies and frameworks based on planned and prioritized automation work
Design, Develop, Execute and Maintain Automated Scripts to specifications
Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance
Write efficient, easy-to-follow documentation on automation tools, scripts, and processes
Assist with manual testing as needed to help development team meet schedule commitments
Promote, recommend, and implement improvements to automation frameworks and processes
Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE
Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts
Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities
Stay informed of automation industry trends and best practices
Communicate value of automation to enterprise to both technical and business leadership
Works with multiple areas at HCA Healthcare to ensure understanding of assigned task.
Supports development of technical standards.
Analyzes user specifications and requirements.
Identifies opportunities for process improvements.
Works to participate and learn best practices and procedures.
Adheres to best practices for software design, retention, documentation, and deployment strategies.
Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
Gathers and documents business, user, functional and non-functional requirements for in scope products.
Establishes and maintains solid business relationships.
Actively owns and participates in lifecycle management of assigned applications and infrastructure.
May provide afterhours/on-call support for applications.
Has the ability resolve simple to complex production support issues.
What qualifications you will need:EDUCATION
Bachelor's Degree - Preferred
EXPERIENCE
7 or more years of experience in a Systems Engineering, Analyst or Developer - Required
Or equivalent combination of education and/or experience could be considered
OTHER SKILLS & ABILITIES
Ability to write efficient, easy-to-follow documentation on automation tools, scripts, and processes - Required
Ability to evaluate automation utilizing Six-Sigma principles for improvement opportunities - Required
Ability to design, develop, and monitor business and technical processes - Required
Ability to identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance - Required
Ability to build relationships, communicate effectively both formally and informally, and advocate for automation across the company - Required
Knowledge of testing best practices and skill in implementing them in SDLC - Required
Knowledge of frameworks and software design patterns used for implementing software solutions - RequiredAbility to present and facilitate technical ideas while creating alignment among audience of varying disciplines - Required
Ability to determine alignment of new technologies to HCA Healthcare strategic roadmap - Required
Ability to elicit and gather requirements for automation projects by working directly with internal/external customers - Required
Ability to become a trusted advisor, lead projects and programs, be a catalyst for change, dive collaboration among the automation community, and be a thought leader at HCA Healthcare - Required
Ability to create project plans, understand dependencies, and drive towards identified milestones - Required
Knowledge of automation landscape, current and future industry offerings, and internal HCA Healthcare capabilities - Required
Understanding of the HCA Healthcare technical landscape - Required
Skill in using scripts to execute processes - Required
Skill in utilizing GitHub repositories as code repositories and version control - Required
Extensive depth of knowledge in one or more automation domains - Required
Knowledge of how contracting is handled - Required
Ability to work, make aligned decisions, plan and accomplish goals without explicit direction/guidance from leadership - Required
Knowledge of Artificial Intelligence principles and capabilities and the ability to identify use cases for it - Required
Knowledge of Machine Learning principles and capabilities, and the ability to identify use cases for it - Required
Ability to promote, recommend, and implement improvements to automation frameworks and processes - Required
Ability to teach other team members and other external staff - Required
Ability to design, develop, and monitor KPI, operational metrics, and other relevant automation data - Required
Ability to make decisions based on observed trends in the industry and platform - Required
Ability to perform interviews, evaluate candidates, assist with career path and performance evaluations of team members - Preferred
Knowledge of system architecture - Preferred
Ability to multitask, managing multiple projects and priorities - Required
Ability to be detail oriented and organized - Required
Ability to be adaptable and flexible and to handle ambiguity and changing priorities - Required
Behavior constituting professional demeanor and positive attitude - Required
TRAVELThe job may require travel from time- to-time, but not on a regular basis.
BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Automation Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.
Unlock the possibilities and apply today! 
