Bachelor's Degree required; Master's Degree preferred with 3+ years relevant experience
Management Consulting or CPG experience in Brand Marketing, Market Research, or Shopper & Consumer Insights roles
Experience in consulting, product, or sales support in relevant software industry
Understanding of enterprise software applications for retail and consumer goods industries
Proficiency in Microsoft Excel; Business Intelligence software experience is a plus
Knowledge of competitive product offerings in consumer insights and data analytics
Responsibilities
Serve as primary contact and project manager for assigned clients
Leverage consumer panel and survey data to deliver meaningful analytics
Drive client engagement and maximize resource utilization
Collaborate with clients to develop and pilot new solutions
Act as subject matter expert during sales cycles and presentations
Create thought leadership content such as webinars and blog posts
Travel as required to support client needs
Benefits
Recharge Days to promote work-life balance
Comprehensive wellness resources for employees and their families
Flexible work policy to support diverse needs
Development opportunities for career growth
Supportive team and onboarding experience for seamless integration into the company culture
Full Job Description
The salary range for this job will be $88,000 - $110,000/year + Bonus
As a Consultant (Consumer Insights) professional with Numerator Insights, you'll be a vital member of Numerator focusing on a core set of clients and ad-hoc projects. Your responsibility is to serve as the day to day point of contact, engagement lead, and project manager for Numerator's Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durables, and Quick-Serve Restaurants. Your goal will be to serve as a trusted adviser with your client - including looking for additional opportunities as well as an annual business review of accomplishments.
How You'll Spend Your Time
Interface directly with clients' consumer insights, shopper insights, category management, brand management, and field teams, supporting their most pressing business questions and challenges
Regularly leverage Numerator's consumer panel and survey data to deliver analytic insights and data-driven stories that address Numerator's strategic customers goal of driving increased sales and improved marketing effectiveness
Together with supporting client services team members, drive your assigned client(s) engagement and utilization of contracted resources (consulting hours, platform access, survey credits, and custom projects) to maximize return on investment, build success stories that help drive business results, and provide an opportunity to expand relationships beyond existing parameters
Work with clients and Numerator's product team in developing, prototyping and piloting new solutions and enhanced capabilities. Bring the voice of customers back to the greater Numerator organization to help drive the growth of the business
Possess a deep understanding of Numerator solutions and services including key differentiators versus legacy approaches and competing offerings
Support sales efforts by participating throughout sales cycles and presentations as a subject matter expert and Numerator solutions guru, including occasional product demonstrations
Generate thought leadership content for clients, from webinars, and training materials, to blog posts and industry presentations
Travel, as required, to support the above responsibilities
Skills & Requirements
Skilled at building and managing customer relationships, including stakeholder management
Comfort proactively diving into the data to find the right data points to answer business questions and create compelling stories for clients
Project management skills are key to success in this position
Strong MS Excel, PowerPoint, and Word skills a must; additional skills/experience with Python, and SQL are a plus but not required
Knowledge of competitive product offerings including, but not limited to Retail Loyalty Card systems (Dunnhumby, 8451), National Consumer Panel (NCP), Nielsen, Circana, Ibotta, Catalina, or 1010 Data
Excellent oral and written communication skills
Strong presentation skills, with experience presenting directly to clients and prospects with varying levels of experience from analyst to executive leadership
CPG and Retailer knowledge, including knowledge of consumer and category insights. Must be able to speak the language at a granular level of detail, understand their key strategic initiatives and how consumer data can be leveraged to achieve their goals
Deep understanding of both syndicated and household panel data (Nielsen/Circana and/or retail POS and loyalty data)
Bachelor's Degree (required) or Master's Degree (preferred) with 5+ years relevant experience
Management Consulting or CPG experience in Brand Marketing, Market Research, Category Management and/or Shopper & Consumer Insights roles or experience, and/or as a service provider to these functions
Experience in consulting, product, sales support, and/or service delivery function in relevant software industry (e.g. Nielsen,Circana, etc.) is ideal
Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, Circana, Dunnhumby)
Experience as a power user of Microsoft Excel and Business Intelligence software such as Tableau, Business Objects, etc.
Demonstrate curiosity and adaptability in adopting AI and emerging technologies to improve efficiency, problem-solving, and client outcomes.
Comfortable using AI tools (e.g., ChatGPT, Copilot, Gemini) and working alongside AI as a collaborator.
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About Numerator
Numerator is a market research company founded in 2018. The company provides a range of market research services, including consumer insights, brand tracking, and advertising effectiveness. Numerator's platform is designed to help companies make data-driven decisions by providing them with real-time insights into consumer behavior. The company is headquartered in Chicago, Illinois, and has additional offices in New York, San Francisco, and Ottawa.
