Full Job Description
Project Resources Group (PRG) is seeking an experienced Telecom Project Manager with a strong background in cable/telecommunications construction and outside plant (OSP) operations. The primary responsibility will be to ensure escalations are being handled efficiently.
Responsibilities
• Take full ownership of escalation tickets and maintain regular escalation site and CIN Tickets
• Track project milestones, budgets, and deliverables to ensure successful execution.
• Identify and resolve project challenges while maintaining a strong focus on customer satisfaction.
• Implement and uphold construction department standards, procedures, and best practices.
• Provide consistent updates to clients and leadership regarding project progress and any issues impacting timelines or relationships.
Qualifications
• 2+ years of experience in cable/telecommunications construction and project management.
• Previous experience managing escalation tickets
• Proven FTTx project management experience is required.
• Strong leadership skills with experience managing contractors and multi-site construction projects.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across all levels.
• Highly organized, proactive, and adaptable to changing priorities in a fast-paced environment.
• Proficient in Microsoft Excel and other Office applications.
• Valid driver's license and reliable vehicle (mileage reimbursed at the federal rate).
• Bachelor's degree in a related field or equivalent relevant experience preferred.
• Prior supervisory or management experience required.
• Willingness to work overtime as needed based on project demands.
Compensation & Benefits
We offer competitive annual pay ($80K-$85K/hr based on experience) along with a comprehensive benefits package, including:
• Medical, dental, and vision coverage for employees and dependents
• 401(k) retirement plan, with company match after 1 year
• Short-term disability coverage after 1 year
• Paid time off and holidays
Additional perks such as company-paid life insurance, and other supplemental insurances available
#INDCC