Lockton

Construction Claims Consultant

Lockton • $80K — $95K *
Kansas City, MO 64118In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or related field, or equivalent insurance claim management experience
  • In-depth knowledge of Third Party Administrators' practices and client partnership skills
  • Proven background in evaluating property and casualty claim reserving practices
  • Strong understanding of insurance claims evaluation and coverage interpretation
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Responsibilities

  • Provide claims advocacy for design and construction clients
  • Analyze complex insurance claims and coverage disputes
  • Develop and implement resolution strategies for liability claims
  • Assist clients in creating effective claims programs
  • Maintain high standards of customer service in claims management

Benefits

  • Continuing education and training opportunities
  • Flexibility to travel for client engagements
  • Collaborative and supportive team environment
  • Opportunity for personal accountability and growth
  • Engagement with cutting-edge industry practices
Full Job Description
Job Summary:

PRIMARY PURPOSE: To provide claims advocacy representing our design and construction clients. Analyze and consult with clients on complex or technically difficult design and construction professional liability and general liability claims; to help clients navigate complex insurance programs; to coordinate claims management within industry best practices and specific client service requirements; and to providing high levels of customer service.

ROLE: The Senior Claims Consultant will have the following skills sets and be able to:

  • Perform in depth coverage analysis, investigation, liability and potential exposure analysis
  • Understand claims-made policies
  • Investigate and resolve coverage disputes
  • Assist insureds with the development and implementation of resolution strategies of professional and general liability claims
  • Assist as needed with development of client's claims programs
  • Have superior written and verbal communication skills
  • Highly organized and efficient in a fast-paced multi-tasked environment
  • Able to prioritize effectively to accomplish objectives with creativity and enthusiasm, and with minimal supervision.
  • Demonstrate high level of understanding of individual state and civil laws, claims practices and regulatory requirements.
  • Proven ability to analyze coverage and draft coverage response letters on complex matters.
  • Strong analytical and organizational skills
  • Excellent influencing and negotiation skills; proven ability to collaborate and build relationships across teams.
  • Flexibility to travel.
  • Exercise's initiative: demonstrates accountability, adaptability, service motivation, respects the differences of others, and accepts personal responsibility.
  • Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word


Requirements:

  • Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience
  • Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs
  • Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices
  • Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Strong verbal and interpersonal communication skills required
  • Understands industry trends and governmental regulations
  • Ability to complete continuing education requirements as needed
  • Ability to attend company, department, and team meetings as required, including industry training sessions
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
  • Ability to efficiently organize work and manage time in order to meet deadlines
  • Ability to travel by automobile and aircraft
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
  • Ability to work on a computer for a prolonged amount of time
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States

About Lockton

Lockton Companies is the world's largest privately held insurance brokerage firm, providing insurance, risk management, employee benefits and retirement services. The company was founded in 1966 and is headquartered in Kansas City, Missouri. Lockton has more than 7,500 associates in over 100 offices worldwide. The company serves clients in a variety of industries, including construction, healthcare, hospitality, manufacturing, real estate, and technology. Lockton is known for its innovative solutions and exceptional customer service.
Learn more about Lockton
Size
7,500 employees
Industry
Finance & Insurance
Founded
1966
* Ladders Estimates

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