Bachelor's degree in Accounting, Finance, or related field, or equivalent experience
7+ years in Accounts Receivable or Cash Application, including banking transactions and payment reconciliation
5+ years of leadership experience managing and developing high-performing teams, including remote staff
3+ years of experience with cash application automation technology
Strong analytical skills with a focus on root cause analysis and trend identification
Proven track record in driving process improvements and automation initiatives
Advanced Excel skills for building KPIs and executive-level reporting
Responsibilities
Lead a team of cash application associates, setting priorities and performance expectations
Own end-to-end cash application, ensuring accurate and timely payment processing
Drive reduction of unapplied cash through proactive monitoring and targeted resolution plans
Build executive reporting and operational analytics for leadership visibility
Lead continuous improvement efforts focused on automation and efficiency
Collaborate with various departments to resolve complex payment issues
Serve as the primary escalation point for complex cash application matters
Assess capacity and resource utilization for scalable operations
Lead change initiatives including system enhancements and process transformations
Coach and develop team members through performance management and talent development
Benefits
Highly visible leadership role with full ownership of cash application function
Opportunity to shape team direction through automation and process redesign
Direct exposure to senior leadership through executive reporting
Collaborative environment with partnerships across finance, sales, and operations
Ability to build and develop a high-performing team, including coaching and succession planning
Full Job Description
THE TEAM YOU WILL BE JOINING
Established cash application team within the Credit & Accounts Receivable organization of a global company with a large, diverse customer base
Team includes remote and distributed associates supported by cash application automation technology
Role reports to senior Credit & AR leadership and serves as the primary owner of cash application operations
WHAT WE OFFER YOU
A highly visible leadership role with full ownership of the cash application function
Opportunity to shape the team`s direction through automation, process redesign, and stronger controls
Direct exposure to senior leadership through executive reporting and strategic planning
A collaborative environment with close partnership across finance, sales, and operations teams
Ability to build and develop a high-performing team, including coaching and succession planning
LOCATION
Remote
WHAT YOU`LL BE DOING:
Lead a team of cash application associates, setting priorities, distributing workload, and holding the team to clear performance and service expectations.
Own cash application end to end, ensuring customer payments are applied accurately, on time, and in line with established controls and procedures.
Drive reduction of unapplied cash through proactive monitoring, aging management, root cause analysis, and targeted resolution plans.
Build executive reporting and operational analytics that give leadership visibility into cash trends, performance metrics, risks, and opportunities.
Lead continuous improvement efforts focused on automation, standardization, and efficiency across the cash application function.
Work with collections, credit, sales, operations, finance, and banking contacts to resolve complex payment issues and improve cash flow.
Serve as the primary escalation point for complex cash application matters, using data and root cause analysis to drive lasting fixes.
Assess capacity and resource utilization to keep staffing appropriate, assignments balanced, and operations scalable.
Lead change initiatives, including system enhancements, process transformations, and organizational changes.
Coach and develop team members through performance management, talent development, and succession planning.
Gather feedback from internal and external stakeholders to improve service levels.
THE BACKGROUND THAT FITS
Bachelor`s degree in Accounting, Finance, or a related business field, or equivalent experience
7+ years of progressive Accounts Receivable or Cash Application experience, including banking transactions, payment reconciliation, and hands-on management of unapplied cash
5+ years of leadership experience managing, coaching, and developing high-performing teams, including remote staff
3+ years using cash application automation technology, with a track record of improving posting accuracy and efficiency
Strong analytical and problem-solving skills, with the ability to perform root cause analysis, identify trends, and turn data into action
Proven experience driving process improvements, automation initiatives, and internal controls
Advanced Excel and reporting skills, including building KPIs and executive-level reporting
Strong communication and stakeholder management skills, with the confidence to present to senior leadership and influence partners across the business
Solid understanding of lockbox, ACH/wire and other electronic payments, bank reconciliation, ERP systems, and core accounting principles
