Compliance Officer

Rockland Federal Credit Union

$115K — $135K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, or related field, or equivalent experience.
  • 5+ years of compliance experience in a financial institution, ideally in credit unions or banks.
  • Strong knowledge of consumer financial regulations (e.g., HMDA, TILA, ECOA).
  • Professional compliance certification (CUCO or CRCM) preferred.
  • Excellent analytical, organizational, and problem-solving skills, with high attention to detail.

Responsibilities

  • Administer the Compliance Management Program across various business functions.
  • Conduct compliance reviews in lending, deposit operations, and branch operations.
  • Review promotional materials and member communications for regulatory compliance.
  • Research and interpret regulatory requirements, acting as a subject matter expert.
  • Support regulatory examinations and internal audits by gathering documentation and tracking findings.
  • Monitor changes in regulations and update compliance programs accordingly.
  • Develop and deliver compliance training to employees and management.

Benefits

  • Collaborative work environment with a focus on compliance and ethical decision-making.
  • Opportunities for professional growth and development within the organization.
  • Hybrid work model offering flexibility.
  • Strong team culture emphasizing partnership and proactive compliance management.
Full Job Description
About the Role

As a Compliance Officer, you will play a critical role in administering the Credit Union's Compliance Management Program by ensuring adherence to consumer protection laws, regulatory requirements, and internal policies across lending, deposit operations, marketing, and other business functions. You'll serve as a trusted advisor to business leaders, provide regulatory guidance, support audits and examinations, and help foster a strong culture of compliance throughout the organization. This is an excellent opportunity for a compliance professional who enjoys partnering with the business to proactively manage risk while supporting exceptional member experiences.

What You'll Do

  • Administer the Credit Union's Compliance Management Program to ensure compliance with applicable federal and state laws, regulations, and internal policies.
  • Conduct compliance reviews across lending, deposit operations, branch operations, marketing, and other consumer-facing business functions.
  • Review forms, disclosures, advertising, marketing materials, and other member communications prior to distribution to ensure regulatory compliance.
  • Research, interpret, and communicate regulatory requirements and guidance while serving as a subject matter expert on consumer compliance laws, including HMDA, RESPA/TRID, TILA (Reg Z), EFTA (Reg E), TISA (Reg DD), FCRA, ECOA/Fair Lending, UDAAP, SCRA, and other applicable regulations.
  • Partner with business units to ensure compliance with record retention and documentation requirements.
  • Support regulatory examinations, internal audits, and external audits by coordinating responses, gathering documentation, tracking findings, and monitoring corrective action plans through completion.
  • Review and coordinate responses to member complaints, identify trends and root causes, and recommend corrective actions to strengthen controls and improve compliance.
  • Monitor regulatory developments and incorporate new or revised requirements into the Compliance Management Program.
  • Assist in developing and delivering compliance training, regulatory updates, and educational resources for employees and management.
  • Collaborate with departments across the organization to promote a proactive, risk-aware culture focused on compliance and continuous improvement.
  • Perform additional duties and special projects as assigned.


What We're Looking For

  • Bachelor's degree in Business, Finance, or a related field, or an equivalent combination of education and experience.
  • Minimum of five years of compliance experience within a financial institution, preferably a credit union or bank.
  • Strong knowledge of consumer financial regulations, including HMDA, RESPA/TRID, TILA (Reg Z), EFTA (Reg E), TISA (Reg DD), FCRA, ECOA/Fair Lending, UDAAP, SCRA, consumer protection laws, and record retention requirements.
  • Professional compliance certification such as CUCO or CRCM preferred.
  • Strong understanding of financial institution operations, products, systems, and regulatory expectations.
  • Excellent analytical, organizational, and problem-solving skills with exceptional attention to detail.
  • Strong written and verbal communication skills with the ability to interpret complex regulations and communicate them effectively to all levels of the organization.
  • Proven ability to manage multiple priorities and projects in a fast-paced, changing environment.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Collaborative, relationship-focused approach with the ability to influence business partners and promote a strong culture of compliance and ethical decision-making.


Page Break

In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $115,000 - $135,000 per year, excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.

This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.

#LI-Hybrid

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