Compliance Analyst

Salary : $71,094.40 - $105,539.20 Annually
Location : Rialto, CA
Job Type: Full-Time
Job Number: 26-260026-01
Department: CONFIRE
Opening Date: 10/19/2026
Closing Date: 11/2/2026 11:59 PM Pacific

The Job
CONFIRE, JPA is recruiting for a Compliance Analyst who will provide professional analytical, regulatory, policy, and program support across the agency's operations. This role conducts compliance, operational, fiscal, and program analyses; assists with developing and monitoring policies, procedures, and regulatory requirements; supports internal audits and reporting; prepares findings and recommendations; and provides staff support on a wide range of regulatory and organizational initiatives. Responsibilities may include regulatory compliance, risk assessments, documentation and records management, contract and policy review, reporting, audit preparation, business operations, and special projects depending on agency needs. The position requires strong analytical skills, independent judgment, confidentiality, and thorough knowledge of public agency operations and compliance processes, with the primary work location in CONFIRE's Rialto Office and occasional work in Hesperia or San Bernardino.

CONDITIONS OF EMPLOYMENT

Work Availability: Must be available to work a flexible schedule, including evenings, weekends, and holidays, to support compliance activities, regulatory deadlines, audits, reporting requirements, critical projects, and other operational needs. Incumbents must be able to report to CONFIRE facilities and other designated locations as required.

Emergency Response: May be required to respond outside normal business hours to support emergency incidents, Continuity of Operations efforts, facility or communications center needs, regulatory reporting requirements, or other operational demands impacting CONFIRE JPA. Duties during such events may include providing compliance-related support, analytical assistance, documentation, coordination, or logistical support.

Travel: Travel between CONFIRE facilities, member agency locations, vendor sites, training venues, and other operational or project-related locations may be required. A valid California Driver License and proof of automobile liability insurance must be presented at the time of hire and maintained throughout employment.
Job Description:
Representation Unit: CMU

Under general direction, performs professional-level analytical work in support of CONFIRE EMS transport system, ambulance contract compliance activities, operational performance monitoring, quality improvement initiatives, and system performance reporting programs.

The incumbent is responsible for monitoring compliance with County ambulance service agreements, subcontractor performance requirements, operational standards, regulatory requirements, and organizational objectives. Responsibilities include analyzing operational data, monitoring performance metrics, conducting compliance reviews, developing dashboards and reports, evaluating deployment effectiveness, identifying performance trends, and supporting continuous improvement initiatives.

The position serves as a technical resource to management regarding EMS system performance, contract compliance, operational analytics, and quality improvement efforts. Performs related duties as assigned.
Duties may include, but are not limited to:

1. Monitor compliance with County ambulance service agreements, subcontractor obligations, operational performance standards, and regulatory requirements.
2. Collect, analyze, and interpret EMS system performance data related to response times, unit turnout times, hospital wall times, unit hour utilization, deployment effectiveness, ambulance availability, and system performance indicators.
3. Develop and maintain operational dashboards, performance reports, scorecards, and analytical tools used to evaluate EMS system performance.
4. Monitor contractual performance measures and prepare reports identifying compliance trends, deficiencies, and opportunities for improvement.
5. Conduct compliance reviews, operational assessments, and performance evaluations to ensure adherence to contractual obligations, operational policies, and organizational expectations.
6. Analyze deployment patterns, workload distribution, resource utilization, and operational performance data to support system optimization and deployment planning.
7. Monitor corrective action plans and performance improvement initiatives related to operational deficiencies, compliance concerns, and contractual performance requirements.
8. Assist with quality assurance and quality improvement activities involving EMS operations, customer service, operational effectiveness, and system performance.
9. Coordinate performance reporting and data analysis activities with County representatives, ambulance providers, hospitals, emergency communications personnel, and other stakeholders.
10. Research and evaluate operational best practices, industry standards, regulatory requirements, and performance benchmarks relevant to EMS transport systems.
11. Prepare analytical reports, presentations, findings, and recommendations for management, executive leadership, and external stakeholders.
12. Maintain performance databases, reporting systems, compliance documentation, and operational records necessary to support accountability, transparency, and audit readiness.
13. Assist with implementation of new reporting tools, performance measurement systems, and operational analytics initiatives.
14. Provide technical guidance regarding performance metrics, contract compliance requirements, data interpretation, and operational reporting methodologies.
15. Participate in special projects, workgroups, committees, and organizational initiatives related to EMS system performance, contract compliance, deployment effectiveness, and continuous improvement.
16. Provide vacation or temporary relief as required.
17. Perform other related duties as assigned.

Minimum Requirements
Education:

Bachelor's degree from an accredited college or university in Public Administration, Business Administration, Healthcare Administration, Emergency Management, EMS Administration, Data Analytics, Public Health, Statistics, or a closely related field.

OR

An equivalent combination of education, training, and qualifying experience that demonstrates the ability to perform the duties of the position may be considered.

Experience:

Three (3) years of increasingly responsible professional experience involving EMS system analysis, healthcare operations, contract compliance monitoring, quality improvement, performance measurement, public safety analytics, operational reporting, program evaluation, regulatory compliance, or a closely related field.

Desired Qualifications

• Experience working in EMS, healthcare, emergency communications, ambulance transportation, fire service, or public safety environments.
• Experience analyzing response time performance, deployment effectiveness, workload distribution, unit hour utilization, hospital wall times, or similar operational performance metrics.
• Experience monitoring compliance with contracts, service level agreements, operational standards, or regulatory requirements.
• Experience developing dashboards, performance reports, scorecards, and executive-level presentations.
• Knowledge of EMS system design, ambulance deployment strategies, system status management principles, and performance measurement methodologies.
• Experience utilizing reporting platforms, business intelligence tools, database systems, GIS applications, or data analytics software.
• Strong analytical, organizational, and problem-solving skills.
• Ability to interpret and communicate complex operational and performance data to technical and non-technical audiences.
• Excellent written and verbal communication skills.

Selection Process
Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.
To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.
CONFIRE offers a comprehensive benefits program for eligible employees. Benefit eligibility, plan options, employer contributions, leave accruals, and other employment terms vary based on classification, employment status, employee group, bargaining unit, and the applicable Memorandum of Understanding.

Available benefits may include:

• Medical, dental, and vision coverage
• Retirement through the San Bernardino County Employees' Retirement Association
• 457(b) deferred compensation
• Employer-paid and voluntary life insurance
• Accidental death and dismemberment insurance
• Healthcare flexible spending and dependent-care accounts
• Vacation, holiday, sick and other paid leave
• Disability and protected-leave programs
• Employee assistance and wellness resources
• Tuition reimbursement and other negotiated programs

Candidates should review the benefit summary for the employee group associated with the position. Current benefit summaries, plan information, labor agreements, and additional resources are available:
Benefits are subject to eligibility requirements and may change. The applicable Memorandum of Understanding, compensation plan, benefit plan document, and official job announcement govern if there is a conflict with this summary.
01

INSTRUCTIONS: The information on the Application and your responses to the following Supplemental Questions will be used in a determination of qualifications. Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly considered.

• I have read and understand the above statement.

02

Do you possess a Bachelor's degree or higher from an accredited college or university in Public Administration, Business Administration, Emergency Management, EMS Administration, Data Analytics, Public Health, Statistics, or closely related field.

• Bachelor's Degree
• Master's Degree
• Doctorate Degree
• None of the above

03

Answer if education is not met. Which of the following best describes your combination of education, training, and experience?

• I possess an equivalent combination of education, training, and experience, that demonstrates my ability to perform the duties of a Compliance Analyst
• None of the above

04

Please detail the specific combination of education, training, and experience that qualifies you for this position. If not applicable put N/A.
05

Do you possess at least three (3) years of professional-level experience in EMS system analysis, healthcare operations, contract compliance monitoring, quality improvement, performance measurement, public safety analytics, operational reporting, program evaluation, or regulatory compliance?

• Less than 3 years
• 3-5 years
• 6-8 years
• 9 or more years

06

What level of experience do you have developing or applying administrative policies and procedures to monitor contract compliance, evaluate system performance, manage reporting requirements, and support corrective action or continuous improvement initiatives?

• No experience
• Assisted with developing or implementing compliance-related policies and procedures
• Developed compliance policies and procedures with oversight or guidance
• Independently developed, implemented, and maintained compliance policies and procedures

07

How familiar are you with public agency operations, governance processes, and administrative or compliance practices?

• Not familiar
• Basic understanding
• Working knowledge
• Advanced knowledge/Direct experience in a public agency

08

Describe your experience coordinating compliance or performance-monitoring projects, including tracking contractual or regulatory timelines, overseeing reporting requirements, and managing deliverables such as performance dashboards, system evaluations, corrective action follow-ups, or analytical reports? Please include the types of compliance or operational projects you supported.
09

Provide an example of how you have interpreted or applied contractual requirements, regulatory standards, performance measures, or organizational policies