JOB DESCRIPTION:Complaint Laboratory Analyst
The Opportunity
This position works out of our Columbus, OH in the Nutrition Division. The Complaint Laboratory Analyst ensures complaint laboratory investigations are comprehensive, timely, and compliant with procedural requirements and customer expectations.
Coordinates and completes laboratory testing associated with returned customer complaint samples. The complaint laboratory analyst supports the complaint investigation process, supports laboratory functionality, customer satisfaction, and good laboratory practices (GLP)
WHAT YOU’LL DO
- The Complaint Laboratory Analyst possesses specialized knowledge in performing a variety of technical testing associated with returned customer complaint samples.
- Receives and documents laboratory findings in quality management systems.
- Escalates potential risk to management as appropriate
- Performs technical and record keeping duties in conformance with company and regulatory policies and standards to meet quality and accuracy requirements.
- Supports and initiates cross functional engagement for associated complaint investigations
- Support complaint processing and evaluation for US marketed product.
- Provide subject-matter expertise during internal audits, external audits, and regulatory inspections. Retrieve documentation, demonstrate system knowledge, and respond to questions related to complaint investigations.
- Support audit response activities as needed.
EDUCATION AND EXPERIENCE YOU’LL BRING
Required:
- High School Diploma
- 2 + years in a laboratory setting
Preferred:
- Bachelor’s degree preferred
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
The base pay for this position is
$24.65 – $49.25/hour
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Operations Quality
DIVISION:ANSC Nutrition Supply Chain
LOCATION:United States > Columbus : RP04
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:No
MEDICAL SURVEILLANCE:No
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)