Salary : $64,104.00 - $101,124.00 Annually
Location : 1301 Piccard Dr Rockville MD 20850 USA
Job Type: Permanent
Remote Employment: Flexible/Hybrid
Job Number:Department: Department of Health and Human Services
Division: HHS 60 Child Welfare Services
Opening Date: 11/06/2026
Closing Date: 11/13/2026 11:59 PM Eastern
FLSA: Non-Exempt
About the PositionPlease note: The salary range above represents the earning potential for this position. The anticipated hiring range for this position will be $64,104 to $90,771, based on the candidate's qualifications and experience.What You'll Be DoingAs a Community Service Aide III (CSA III) for Child Welfare Services, you will:
- Provide interpretation and translation services for children and their parents.
- Observe and monitor parent-child interactions to assess safety, risk factors, and adherence to Department guidelines
- Support permanency planning efforts by contributing to assessments of youths' wellbeing, ongoing safety, and overall risk.
- Accompany and assist parents in accessing services, including applying for benefits, securing community-based referrals, and navigating resources that strengthen family stability.
- Promote effective parenting practices by modelling appropriate, safe discipline techniques and continuously evaluating child safety.
- Prepare and maintain detailed client records and visit reports to ensure compliance with agency policies and regulatory requirements.
- Transport children to and from court appointments, medical visits, parent-child visitations, and other case-related activities.
- Communicate relevant observations and information to assigned social workers, as appropriate.
- Perform related duties as required.
Additional Information:There are currently two vacant CSA III positions; one position is assigned to the Family Preservation (In-Home) unit; the second position is assigned to the Foster Care (Out-of-Home) unit. Bilingual applicants in the Spanish/English languages are encouraged to apply. Work Schedule: Although the normal hours for CWS are 8:30 a.m. to 5:00 p.m., staff providing direct services to children and families may need to work earlier or later to respond to case needs such as home visits, emergency removals, or other time-sensitive situations.
Driver's License: This position REQUIRES a valid driver's license and the ability to drive a county vehicle to conduct home, school, and community visits. The role also requires the ability to lift and carry children of various ages, equipment and supplies and to safely navigate stairs and various home environments during fieldwork.
Medical and Background: Selected candidates for this position will be subject to a pre-employment medical exam, drug screening, and criminal records check through the Maryland State Department of Public Safety and Correctional Services. Candidates will also be checked through the Maryland Registry for Child Abuse and Neglect and federal and state sex offender registries. Any applicant who fails the medical exam, background check, or whose name appears on either of the registries may be disqualified from employment for this position.
Minimum QualificationsExperience: Three (3) years of experience providing delivery of social, health, and/or public assistance services.
Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland.
Equivalency: An equivalent combination of education and experience may be substituted.
License: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence when required for job-related duties.
Medical Exam Protocol: This position requires successful completion of a pre-employment medical evaluation, which includes a limited physical examination and drug screening.
Preferred Criteria, Interview Preferences Interview selection will be based on the following interview preference criteria:- Demonstrates strong oral and written communication skills and possesses a familiarity with electronic client databases.
- Demonstrates sound judgement and decision making in the human services field.
- Demonstrates ability to work independently and as part of a team.
- Demonstrates strong interpersonal skills and ability to work in a multi-cultural environment.
- Demonstrates knowledge and experience with Family Court and Juvenile Court proceedings, contributing information for court reports, and providing testimony.
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IMPORTANT INFORMATIONThe Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Leave BenefitsOur generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement BenefitsAll permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan ForgivenessMontgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit BenefitCounty employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care CostsWorking for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee WellbeingWe deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team.
Montgomery County Benefits01
How many years of experience do you have in providing delivery of social, health, and/or public assistance services? - No Experience
- 1 Year of Experience
- 2 Years' Experience
- 3 Years' Experience
- 4+ Years' Experience
02
What is your highest level of completed education? - N/A
- High School/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Juris Doctor
- Doctorate
03
Do you possess and maintain a valid Class C (or equivalent) Driver's License from your state of residence? 04
Do you have experience with Family Court and Juvenile Court proceedings, contributing information for court reports, and providing testimony? 05
If you answered "Yes" to the above questions, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below. 06
Do you have experience utilizing interpersonal skills to work in a multicultural environment? 07
If you answered "Yes" to the above questions, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below. 08
Do you have experience working with electronic client databases? 09
If you answered "Yes" to the above questions, please provide a brief description of your experience in this area and identify where on your resume the work was performed. 
