Job Description Summary:
Under the general supervision of the Client Advocacy Services Manager, this is a professional-level social casework and benefits counseling position. The Community Resources Coordinator works to implement advocacy/service programs for the elderly as well as adults with disabilities, and their caregivers, in Harford County, including the Senior Care Program, Ombudsman Program, the Family Caregiver Support Program, and the Maryland Access Point (MAP) Program. Employee should have basic computer skills, including the ability to navigate the internet and experience using Microsoft Word. Some evening and weekend work required.
Job Description:
Salary Range: $47,980.00-$129,813.00
BUDGETED SALARY: $54,080.00/ANNUALLY; $26.00/HOURExamples of Duties(The following examples illustrate the work performed in the positions in the class. Positions may require some or all of these examples, depending on the organization of work within the department. The list is not inclusive. A position may require duties not listed, if necessary, to accomplish the work of the department.)
- Providing information to senior citizens and persons living with disabilities, and their caregivers/families on community and institutional services;
- Completing assessments of client and caregiver needs;
- Making appropriate referrals to a wide variety of service agencies;
- Assisting clients and their caregivers in completing application forms and following up to ensure clients/caregivers obtain services;
- Completing documentation in a timely manner in client files;
- Providing community education regarding services to senior citizen and caregiver organizations;
- Completing reports as required by the County and State for reporting purposes;
- Providing Case Management services for vulnerable, older adults;
Minimum Qualification RequirementsKNOWLEDGE, SKILLS & ABILITIES:- Thorough knowledge of older adults and persons with disabilities and their needs;
- Knowledge of relevant community resources in the health and welfare fields and resources available to support older adults and adults with disabilities, and of major components of the long-term care industry and how to access to these services;
- Knowledge of social, psychological, and medical issues that affect the elderly;
- Knowledge and skill in the functions of social casework;
- Skilled in counseling and interviewing techniques;
- Ability to work effectively with older adults, adults with disabilities, and their families and caregivers, and with professionals and the public;
- Ability to communicate effectively both orally and in writing;
- Ability to exercise professional judgment;
- Ability to adapt to emergencies, and to work independently;
- Ability to prepare statistical and narrative reports;
- Ability to drive motor vehicles, to climb stairs, to bend, stoop, kneel, or sit, depending on work assignment;
- Ability to perform job duties in both inside and outside environmental conditions.
EDUCATION:Bachelor's degree in social work, gerontology, sociology, psychology, nursing, counseling, or a human services-related field.
EXPERIENCE:Two (2) years of experience providing social casework, counseling, community health nursing (with a Maryland license if in nursing), or a field closely related to aging services. One year of experience may be substituted for a Master's degree.
LICENSE:Possession of a valid Class C non-commercial driver's license with no more than three (3) points.
Please be advised that this position requires a valid driver's license. SAFETY:Must comply with all Federal (OSHA), State of Maryland (MOSH), safety regulations, and applicable Harford County safety policies, procedures, or manuals as required for this position.
COMPENSATION:Other compensation may include but is not limited to:- Overtime
- Compensatory time
- Shift Differentials
BENEFITS:Harford County offers an exceptional benefits package that includes:
- Health, Dental & Vision insurance
- Flexible Spending Accounts
- State Retirement Plan and Deferred Compensation
- Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- Generous Leave Package & Paid Holidays
- Tuition Reimbursement
