Community Manager

As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.

What we can offer you:

• Opportunities for career growth

• Total rewards benefits package

• Cell phone allowance

• Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time

• Customized training programs

• Associate referral bonus plan

• Diverse, equitable, and inclusive work environment

• A culture that empowers you to make a difference

What you99ll do to make a difference:

• Motivate associates through recognition programs, training, and team building

• Ensure team meets BAL strategic drivers

• Train staff members on proper leasing techniques and resident service

• Ensure property performance is maximized, including walking the grounds and inspecting apartments

• Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)

• Conduct regular performance appraisals and address any employee relations or associate concerns

• Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys

• Conduct weekly meetings with leasing and maintenance staff

• Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals

• Develop an annual marketing plan and conduct marketing reviews monthly

• Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary

• Hold responsibility for 35% of leasing activities

• Regular attendance and punctuality

What you bring to our team:

• BA/BS in business, sales, or related field, relevant experience, or a combination

• Successful supervisory experience

• 3+ years99 experience in a property management role preferred

• The ability to build, lead, and serve on teams

• Strong marketing skills required

• Advanced mathematical skills and ability to analyze and explain financial reports

• Strong working knowledge of MS Office Suite including MS Excel

• Superior interpersonal skills and the ability to provide exceptional customer service

• Strong time management skills and the ability to multi-task required

• Knowledge of Yardi Voyager, or other similar programs preferred

• Demonstration of Bell Core Values

Physical requirements of the job:

• Walking, bending, reaching, climbing, and lifting to 30 lbs.

• Ability to work with mechanical and electrical equipment, as well as hazardous materials

• Must be comfortable with heights and moving heavy objects

Compensation Range: $90k-$110k base

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