Community Investments and Contracts Project and Program Manager (PPM II)

Salary : $97,777.26 - $123,938.05 Annually
Location : Chinook Building, 401 5th Avenue - Seattle, WA
Job Type: Career Service (Exec)
Job Number: 2026ES26803
Department: DCHS - Community & Human Srvcs
Division: Adult Services
Opening Date: 10/19/2026
Closing Date: 11/7/2026 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: C23 : PROTEC17-Non-Sups Staff (DCHS)
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week

Job Overview

The Community Investments and Contracts Project and Program Manager (PPM II) is a journey-level professional role within the Adult Services Division. This position independently manages a portfolio of human services contracts and supports the development and implementation of procurements funded through the Veterans, Seniors, and Human Services Levy (VSHSL) and other Department-administered resources.

PPMII assignments support one or both of ASD's Result Area, Levy Strategy, and Priority Population program and project management teams:

• Community Investments and Provider Supports, supporting investments serving resilient communities, and older adults and their caregivers.
• Veterans Initiatives and Direct and Contracted Service Strategies, supporting veterans, servicemembers, and their families.

These positions help ASD advance the commitments of the VSHSL 2024-2029 Implementation Plan, which invests public funds in human service providers and direct-service initiatives that improve stability, health, connection, and community well-being. The PPM II plays a critical role in advancing ASD's commitment to equity and disparity reduction by supporting providers, monitoring performance and outcomes, and identifying opportunities to strengthen service delivery across King County.

Working within one or more of the VSHSL's result, strategy, and/or population areas, the PPM II is responsible for ensuring contracts are effectively implemented, providers are supported, and public funds are stewarded in alignment with County policies and community outcomes. This role is part of the backbone of ASD's service strategy and contract management system, helping execute the full lifecycle of stewarding the planning of service through to public contracting-including procurement development, contract execution, provider engagement, performance monitoring, analysis of impact, and continuous improvement.

As part of this work, PPM IIs will also help develop and advance ASD's Voice of Provider and Voice of Community listening and learning efforts. These efforts are intended to strengthen how ASD learns from service providers and communities, particularly communities experiencing disparities or systemic barriers that VSHSL investments are intended to address, and uses that learning to inform program implementation, service strategies, interventions, and continuous improvement.

PPM IIs may support listening sessions, provider and community engagement activities, partnership development, synthesis of feedback and emerging themes, and communication of findings. They will help connect what ASD learns from providers and communities with contract and program performance information so that implementation decisions are informed by both quantitative and qualitative evidence.

The position works independently while partnering closely with and reporting directly to PPM IIIs (working leads), PPM IVs (result area and strategy leads), ASD Policy and Engagement leads, and other internal teams.
This recruitment is intended to fill up to three (3) Career Service PPM II and up to two (2) Term-Limited Temporary (TLT) positions. The final number of positions filled will depend on the applicant pool, candidate qualifications and experience, and alignment with ASD's priority business needs. In addition to filling current vacancies, this recruitment may establish a pool of qualified candidates for additional Community Investments and Contracts PPM II positions that become available within the next six (6) months.
WORK SCHEDULE/CONDITIONS: If hired into a non-Career Service position, the position will be a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) anticipated to end 3yrs after hire date, but subject to change dependent on operational need. This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is represented by PROTEC17-Non-Sups Staff.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit and the
TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue Seattle, WA 98104.
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

RECRUITER: Eugene Sanchez,
Job Duties
The PPM II independently manages contracts and supports procurement, program implementation, provider partnership, and continuous improvement across assigned investments.
Contract & Program Management

• Independently manage a portfolio of contracts, ensuring compliance with leadership direction, policy, and contract terms and conditions.
• Monitor contractor performance, scope, schedule, budget, deliverables, and reporting requirements.
• Review and approve invoices in alignment with contract terms.
• Provide technical assistance and guidance to community-based providers.
• Maintain accurate and complete contract records, including required information in Agiloft and other County systems.

Procurement & Pre-Award Leadership

• Lead or support development of procurements, including RFPs, RFQs, ROIs, and other authorized solicitation methods.
• Draft scopes of work, evaluation criteria, and supporting materials.
• Participate in evaluation panels and recommendation processes.
• Ensure procurements align with VSHSL strategies, community needs, and County requirements.
• Incorporate relevant provider, community, performance, and implementation learning into procurement and scope development when appropriate.

Performance Management & Continuous Improvement

• Monitor program performance using Results-Based Accountability (RBA) and other performance and continuous improvement frameworks.
• Analyze contractor data to assess service delivery and outcomes.
• Identify risks, gaps, disparities, and opportunities for improvement.
• Support continuous improvement efforts across contracts and strategies.
• Help integrate provider and community feedback with program, contract, and performance information to identify implementation challenges, emerging needs, and opportunities to strengthen strategies and interventions.
• Support the documentation and sharing of lessons learned, promising practices, and emerging themes that may inform future program design and implementation.

Stakeholder, Provider & Community Engagement

• Serve as the key point of contact for assigned contractors.
• Build and maintain productive relationships with community-based organizations, providers, and other partners.
• Facilitate meetings, site visits, and ongoing communication.
• Respond to inquiries and resolve routine issues.
• Support the development and implementation of ASD's Voice of Provider and Voice of Community listening and learning program, creating meaningful opportunities for service providers to share experience, identify barriers and emerging needs, and inform improvements to ASD programs, contracting practices, and service strategies.
• Support ASD's provider success and support efforts, by engage related staff in understanding technical assistance and capacity-building needs, connecting providers to the team, and follow-up as providers receive support.
• Support related public engagement, provider engagement, and partnership activities, including listening sessions, convenings, surveys, meetings, site visits, resource access fairs, and other appropriate engagement methods.
• Help synthesize provider and community input into clear themes, observations, and actionable learning while recognizing the different perspectives and experiences represented.
• Partner with engagement, policy, strategy, evaluation, and program staff to connect community and provider learning to ASD's broader work.

Responsive Funding, Directed Investments, and Special Projects

• Project manage the planning, development, and implementation of responsive funding initiatives, policy efforts, and special projects, including time-sensitive and directed assignments from elected officials or the Executive Office that address emerging community needs.
• Contribute to service strategy design, funding, provider support, procurement, and contracting activities necessary to implement responsive funding and directed investments projects.
• Assess and translate funding direction and VSHSL or provider data into clear scopes of work, budgets, deliverables, performance expectations, implementation timelines, and monitoring and reporting requirements.

• Coordinate with program, procurement, fiscal, legal, and other County partners to assess funding and contracting options, provider capacity, implementation feasibility, timelines, and associated risks.
• Develop and implement precontracting due diligence, briefings to inform decision-making, and contract monitoring, reporting, and internal control requirements and site visit.
• Project manage time-sensitive and nonroutine initiatives, coordinating with internal and external partners to ensure appropriate stewardship of public funds, meaningful community impact and public benefit, and opportunities for continuous improvement and learning.

Fiscal Stewardship

• Monitor contract budgets and expenditures.
• Ensure alignment between invoicing and contract deliverables.
• Identify fiscal risks or discrepancies and escalate as needed.
• Support budget planning and contract modifications.
• Plan and implement contract curation activities as needed.

Cross-Team Coordination & Organizational Learning

• Partner with Procurement & Payables, Finance, Performance Measurement and Evaluation, and other internal teams.
• Coordinate with PPM IIIs and PPM IVs on strategy and implementation.
• Support alignment across contracts within a result area.
• Share relevant provider and community feedback, emerging themes, implementation lessons, and promising practices with other Contract and Project/Program Managers, division staff, and Department partners.
• Participate in cross-functional learning and improvement efforts that strengthen consistency, coordination, provider partnership, and service delivery across ASD.
• Help translate learning from individual contracts, providers, and communities into information that can support broader strategy and program improvement.

Advance County Commitments, Values, and Equity and Social Justice Goals

• Represent King County government and advance County, department, and division missions, values, priorities, and commitments, including the Executive's Four B's, King County's ACTIVATE Values, and the 2024-2029 VSHSL Implementation Plan.
• Demonstrate sound judgment, accountability, respectful collaboration, and relationship-building in daily work, decision-making, partnerships, and service delivery.
• Apply equity and social justice principles to funding, contracting, provider engagement, and program implementation to improve equitable access to resources, services, and outcomes.

• Identify and help address disparities, systemic barriers, a