Salary : $63,034.00 - $121,532.00 Annually
Location : 9820 Patuxent Woods Drive, Columbia, MD 21046, MD
Job Type: Full Time
Job Number: 26-00581
Department: County Administration
Division: County Admin - Office of Human Rights and Equity
Opening Date: 10/15/2026
Closing Date: 10/29/2026 11:59 PM Eastern
POSITION SUMMARY/CLASS DESCRIPTION POSITION SUMMARY:The Community Ambassador Coordinator will work with all Howard County offices and departments to build a curriculum, identify outreach opportunities, and ensure departmental cross-coordination. The position will support the community relations mission of the Office of Human Rights & Equity (OHRE) by participating in outreach initiatives, events, and programming to facilitate engagement with diverse community groups. Additionally, the Coordinator will work directly with staff who oversee Commissions and Boards housed in OHRE who were explicitly established to increase engagement in underrepresented groups as well as ensure that there is a diversity, equity and inclusion approach espoused in the program.
STARTING SALARY HIRING RANGE:
$30.31 - $34.20/Hourly
$63,034 - $71,144/Annually*This is the anticipated starting salary range for this position. Please note that the final salary will be determined by the Office of Human Resources, commensurate with experience and aligned to ensure internal equity with similarly situated roles.*CLASS DESCRIPTION:Performs professional level administrative work, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work includes carrying out administrative and technical tasks related to administrative support, public information, and purchasing.
*This is a Classified position, meaning that it is a part of the Howard County Classified Service upon completion of a probationary period of at least six (6) months* ESSENTIAL DUTIES AND RESPONSIBILITIES Outreach and Recruitment:- Identify opportunities to implement outreach to the community, with a focus on underrepresented groups and geographic areas of the County to increase Ambassador recruitment and heighten engagement with County programs and services.
- Manage all outreach engagements which promote the Community Ambassador Program, volunteering opportunities, and professional development for Ambassador team.
- Identify priority County programs that require outreach, and priority events and activities to deploy Ambassadors.
- Identify key underrepresented community groups, including but not limited to the senior population, youth, national/racial/ethnic groups, religious and/or faith communities, sexual and gender diverse groups, etc., and implement culturally informed outreach strategies to engage these groups, collaborating with Howard County Departments/Offices to determine these strategies as appropriate.
Oversight and Coordination:- Manage the Ambassador roster, maintain consistent communication with all members of the Ambassador Program, and track activities and trainings for performance metrics.
- Coordinate monthly Community Ambassador Program events, including logistics, marketing, material development and distribution, etc.
- Evaluate branding and marketing opportunities and will recommend opportunities and needs to the Chief of Staff so that a budget is devised and implemented as well as orders made.
SUPERVISORY RESPONSIBILITIES:This position has no supervisory responsibilities.
MINIMUM REQUIRED EDUCATION/EXPERIENCE Bachelor's degree and one (1) year of experience or the equivalent combination of education or experience.
PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:- Experience providing oversight and coordination to lower-level employees or volunteers in roles with a high degree of interaction with the public, specifically with an emphasis on providing education and outreach to underserved populations and those who support them.
- Experience identifying both ongoing and new training opportunities for lower-level employees or volunteers in these roles and integrating and leading other outreach efforts.
- Experience developing training curricula and presenting these training curricula in written and oral form.
- Experience leading activities associated with advertising and branding.
- Experience participating in activities associated with expenditure and budgetary monitoring.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; and use hands to touch, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
LANGUAGE SKILLS, MATHEMATICAL SKILLS, AND REASONING ABILITY:LANGUAGE SKILLS:Ability to write routine reports and correspondence.
Ability to speak effectively before customers or employees of organization.
MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY:Ability to regularly use independent judgment, analysis, evaluation, creativity, and consultation to carry out instructions presented in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situation.
ADDITIONAL INFORMATION:TO APPLY: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history.
No paper applications will be accepted. Selected candidates may be subject to drug screening, background screening, and reference checks.
At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).
Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.
The following is a summary of the benefits available to Howard County employees who hold full-time benefit-eligible positions. Employees in positions covered by a bargaining agreement should consult their union contract for other specific benefits. Additional details are also available in the Employee Manual and in summary plan descriptions which are available in the Office of Human Resources or at
FLEXIBLE BENEFITS PLAN: Under the County's flexible benefits plan called CountyFlex, employees may elect to enroll in medical insurance plans, dental insurance plans, optional life insurance, dependent life insurance, and healthcare and dependent care flexible spending accounts. Employee contributions to these benefits are made on a pre-tax basis. Information concerning enrollment options, plan rates and a benefits comparison chart are available in the Office of Human Resources.
GROUP TERM LIFE INSURANCE: Employees receive a group term life insurance benefit equal to 2 times their annual salary at no cost. Accidental death and dismemberment coverage is included. The County pays the entire cost for this benefit. Employees may purchase additional coverage under the CountyFlex benefits plan.
PAID LEAVE BENEFITS: Annual and Disability Leaves are accrued over 24 pay periods each year. Personal leave is credited on January 1st each year. Use of Annual, Disability and/or Personal Leave requires supervisory approval.
ANNUAL LEAVE: During the first 5 years of employment, employees accrue the equivalent of 13 days per year. From years 6 through 10, the accrual is the equivalent of 16 days per year. From years 11 through 20, the accrual is the equivalent of 19 days per year. From year 21 on, the accrual is the equivalent of 21 days per year. Annual leave may not be used during the first 6 months of employment. A maximum of 40 days may be carried over from one fiscal year to the next.
DISABILITY LEAVE: Employees accrue the equivalent of 1 day per month (12 days per year). There is no maximum accrual. This leave may be used for the disabling illness/injury of the employee, spouse or minor child or for a serious medical condition approved under F.M.L.A. Absences of over 3 days must be substantiated by a physician's certificate.
PERSONAL LEAVE: Employees receive 6 personal leave days each calendar year to be taken during the calendar year. Employees hired after April 30th receive 4 days of personal leave that year; those hired after August 31st receive 2 days; and those hired after November 30th receive no personal leave for that year. Personal leave may not be carried over.
HOLIDAYS: Employees are paid for the following holidays: New Year's Day; Martin Luther King Day; President's Day; Good Friday; Memorial Day; Juneteenth; Independence Day; Labor Day; Columbus Day; Veteran's Day; Thanksgiving Day; Friday after Thanksgiving Day; Christmas Day.
OTHER PAID LEAVE: Other paid leave will be granted for approved jury duty, military leave, bereavement leave and official leave. Unpaid leave will be granted in accordance with the Family and Medical Leave Act.
RETIREMENT: Howard County sponsors a defined benefit plan for its employees. participation in the plan is mandatory. Employees are required to make contributions to the plan, which are taken on a pre-tax basis. Contribution rates are dependent upon the plan in which the employee participates (general plan, or police and fire plan). The County contributes an additional percentage sufficient to ensure that each plan is adequately funded. Complete details are available in the summary plan descriptions which are available in the Office of Human Resources.Howard County Retirement Plan: Employees contribute 3% of salary to the plan. Sheriff Deputies hired after 7/1/2021 contribute 8.5% of salary to the plan. All eligible Corrections Employees must enroll in the Corrections Employees Enhanced Benefit and must contribute 8.5% of salary to the plan.Howard County Police and Fire Employees' Retirement Plan: Sworn police officers and career firefighters must participate in this plan. Police employees contribute 11.6% of salary and Fire employees contribute 7.7 
