SummaryThis position is located in the U.S. Patent and Trademark Office (USPTO), Office of the Chief Communications Officer (OCCO). OCCO is responsible for USPTO's public affairs, partnership, and communication outreach activities. The incumbent in this position will serve in the Chief of the Press and Special Projects Branch providing strategic direction and oversight of the subordinate teams comprised of the agency's partnership specialists.
DutiesHelp
The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person.
Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year. The individual selected for this position will...
- You will enjoy supervising the development and implementation of plans, strategies, and specific tactics across multiple communication platforms and social media channels (Facebook, Twitter, Instagram, etc.).
- You are eager to review and evaluate the effectiveness of various marketing and social media functions in informing different audiences for programs.
- You look forward to serving as expert advisor to the Communications Manager, OCCO leadership, and other key managers on the creation of marketing and social media policies for their USPTO.
- You are excited to engage in frequent contact with high-ranking managers, including business unit heads, as well as administrative staff within USPTO business units and the Office of the Under Secretary and Director.
RequirementsHelp
Conditions of employment- Applications will only be accepted from United States Citizens and Nationals.
- Your resume and question responses must demonstrate the job-related competencies.
- You must meet the definition of specialized experience.
- Required to pass a background investigation and fingerprint check.
- Must be registered for Selective Service, if applicable (www.sss.gov).
- If selected, you may be required to complete a one year probationary period.
- You must meet all qualification requirements upon the closing date of this announcement.
- Suitable for Federal Employment
- Time-in-grade/band requirements must be met by the closing date of the announcement.
QualificationsYou must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at OPM Website.General Arts and Information Series, 1001
Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to the GS-13 in the Federal service: For this position, the next lower grade level is a GS- 13.
Specialized experience for this position includes: - Experience using and analyzing the effectiveness of communication tools like social media, websites, blogs, intranets, and/or press releases to achieve strategic outcomes for a government agency or similar organization;
- Experience providing subject matter expertise and guidance in communications and/or communications tools to senior leaders in a government agency or similar organization;
- Experience reviewing and adhering to new and changing policies, procedures, regulations, and/or best practices in communications; AND
- Experience leading objective-oriented meetings and/or ad hoc teams of communications professionals in a government agency or similar organization.
The incumbent must possess the following supervisory competencies to be successful in this position:
Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
EducationEducation may not be substituted for specialized experience at this grade level. Additional informationTime-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.
If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.
This is a Non Bargaining Unit position.
This is a Public Trust position and has a risk level designation of "
moderate".
Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.
Relocation Expenses are not authorized and will not be paid.
More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.
All application materials become the property of the United States Patent and Trademark Office.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
