The application window is expected to close on: 10/26/2026
Meet the TeamThe Customer Experience (CX) Marketing team is responsible for differentiating Cisco's CX, positioning it as a personalized, proactive, and predictive experience that defines our market leadership.
Your ImpactAs the engine behind our communication strategy, you will partner closely with geography leaders to articulate how Customer Experience (CX) drives unmatched value across our portfolio, with Cisco IQ serving as the primary delivery vehicle. This role is central to scaling our impact by creating engaging content that resonates across diverse global markets and sales enablement organizations.
Responsibilities- Establish a consistent cadence with geography leaders to communicate opportunities and ensure services are central to every sales motion.
- Partner with internal communicators, executives, and external vendors to translate core messaging into compelling visuals and narratives.
- Iterate rapidly on communications, accounting for geographic nuances to ensure content resonates across diverse markets and channels.
- Partner with enablement teams to champion Cisco IQ through global learning and sales training ecosystems.
- Own the production and design of deliverables to engage and drive momentum within the sales organization.
Minimum Qualifications- Bachelor's degree plus 7 years of related experience, or Master's degree plus 4 years of related experience.
- Proven track record of driving engagement and adoption within large-scale sales organizations.
- Exceptional ability to synthesize complex technology into clear, accessible, and persuasive communications.
- Proven experience leading portfolios of strategic programs with enterprise-wide impact, ideally within a large, matrixed organization.
- Experience collaborating with and influencing cross-functional stakeholders, executives, and external vendors.
Preferred Qualifications- Excellent cross-functional collaboration skills.
- Strong communication skills with a proven ability to drive measurable impact.
- Ability to thrive in a fast-paced environment and adapt to shifting priorities with operational complexity.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $145,200.00 to $184,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$145,200.00 - $212,100.00
Non-Metro New York state & Washington state:
$129,100.00 - $188,300.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
