COMMUNICATIONS ANALYST

Salary : $89,547.64 - $114,401.30 Annually
Location : San Bernardino Justice Center-247 West Third Street, San Bernardino, CA, CA
Job Type: Regular
Job Number: 27-023
Division: Administrative Services Division
Department: Communications-PIO
Opening Date: 10/09/2026
Closing Date: 11/1/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: Non-Represented (Exempt D)
Max Number of Applicants: 250

Description
DEFINITION

Under general supervision, the Communications Analyst will support various activities related to internal communication, community relations, public affairs, and media relations to enhance the image and understanding of the San Bernardino Superior Court among its employees, community, justice partners, elected officials, and the media.

This position typically reports to the Communications and Public Affairs Officer, with some direction provided by the Court Executive Officer, of Deputy Executive Officer.
For additional details about the role, please review the full job description:
Essential Functions

1. Design, create and edit basic digital and print content utilizing a combination of off the shelf graphics, texts and programs, to be used on the court website, social media platforms, annual report, presentations, videos, still graphics, and community outreach.
2. Operate and direct the operation of audiovisual equipment, including cameras, microphones, etc.; Film and edit internal and public facing productions; Design and maintain an audio visual library system; Produce live meetings, town halls, and other broadcasts by operating and controlling multiple cameras, remote videoconferencing equipment, and critical support for meetings when needed.
3. Facilitate social media engagement and improve website performance, optimization, and responsiveness across devices and browsers such as with Drupal, WordPress, or other related content management systems.
4. Work with the internal customers to determine project scope and in consultation with the Communication and Public Affairs Officer write scripts for internal and external productions, produce and direct storytelling videos using a combination of artwork, sound and images.
5. Compiles and prepares other visual forms of communication using department analytics, statistics, outreach efforts, etc.
6. Provides administrative support to the Communication and Public Affairs Officer, including responses to media inquiries, public records requests, and official communication.
7. Keep skills current with the latest versions of software, hardware and industry trends.
8. Other duties as assigned.

Minimum Qualifications
Graduation from an accredited four (4) year college or university or equivalent from an accredited institution in television or film production, multimedia or educational media, communication/liberal arts, photography, business administration or closely related field and at least three (3) years of progressively responsible experience in two or more of the following areas: 1) writing and editing educational/informational materials for internal or external communication; 2) high resolution digital photography; 3) videography, which included video editing, set design, and post production activities.
Substitution: Applicants with an additional two (2) years of qualifying experience may qualify with thirty (30) semester (45 quarter) units of completed college-level coursework from an accredited college or university in television or film production, multimedia or educational media, graphic design, communications, business administration or other closely related field.
Licenses; Certificates; Special Requirements:

A valid California Class C driver's license and the ability to maintain insurability under the court's vehicle insurance program.

Knowledge of:

• Principles, methods and practices applied in design and implementation of communications, public affairs, community outreach and advertising programs;
• Principles and practices of public and/or business administration and project management;
• California judicial system and trial court operations and procedures;
• Methods, techniques and styles of business and article writing, organization, spelling, grammar, editing, punctuation, and word usage;
• Techniques of graphic design, layout, print production and implementation of communications and advertising programs;
• Methods and techniques of writing for advertising, marketing and public relations;
• Website development and content management;
• Communication tools, including website and social media tools;
• Social media strategies as a stakeholder communication method; and,
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets and databases.

Ability to:

• Plan, organize, and administer communications and public information program activities;
• Create effective graphic designs and creative approaches for use in public information and communication programs;
• Travel outside of the court as needed;
• Interpret information and situations, and make recommendations in accordance with applicable policies, regulations and guidelines;
• Develop communications and public information program policy and procedures;
• Coordinate and manage multiple projects simultaneously;
• Prepare reports, written and oral presentations, utilizing print and electronic media;
• Stay abreast of trends and changes in communications field, including methodology and technology changes related to print and electronic media;
• Prepare and present clear, concise and comprehensive studies, reports, correspondence and other written materials;
• Communicate clearly and effectively both orally and in writing to diverse audiences;
• Represent the Court effectively in dealings with multiple external organizations and people;
• Present proposals and recommendations clearly, logically and persuasively;
• Operate a computer and use standard business and case management software;
• Use tact and diplomacy dealing with sensitive and complex issues, situations and concerned people; and,

Establish and maintain effective working relationships with all those encountered in the course of work, including the media.

Physical Characteristics
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands

While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk and hear; use hands to finger, handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists. The employee is frequently required to lift up to 10 pounds unaided. Vision abilities required for this job include close vision and the ability to adjust focus.
Mental Demands

While performing the duties of this class, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; observes and interprets people and situations; learns and applies new information and skills; performs highly detailed work; deals with changing deadlines, constant interruptions and multiple concurrent tasks; and interacts with others encountered in the course of work, including frequent contact with the public and dissatisfied/abusive individuals.
Work Environment

The employee works in an office environment where the noise level is usually quiet.
SUPERIOR COURT OF CALIFORNIA
COUNTY OF SAN BERNARDINO
BENEFITS SUMMARY
BENEFIT GROUP D - EXEMPT
The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. A summary of benefits is provided below.

Health and Welfare Benefits
MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $250.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 59.5% to 63% based on plan selection and level of coverage.

DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO plan (but not less than twenty-three dollars and two cents {$23.02} per pay period).

VISION: Court-paid plan for employees and eligible dependents. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months.

SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability.

LONG-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability.

LIFE INSURANCE: Court-paid basic life insurance benefit of $85,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily.

MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. The Court contributes a dollar for dollar match up to a maximum of five-hundred dollars ($500.00) per plan year.

DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working.

Leave Allowances
VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 200 hours annually.

ADMINISTRATIVE LEAVE: Eighty (80) hours of additional leave to be used during the calendar year, prorated depending on start date.

HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually.

SICK LEAVE: Employees in regular positions accrue approximately 3.69 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments.

BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family.

Retirement and Deferred Compensation Plans
RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare.
Retirement benefits subject to change.

DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 and/or the 401(k) Deferred Compensation Plans. These are supplemental retirement plans that permit employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income.
401(k): The court matches up to 4% and doubles the contribution up to 8%.
457: Employees may elect to have a percentage of their salary or a flat amount deferred for a pre or post tax investment.

RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of serv