Scope of PositionAs the Commercial Water Quality / EasyWater Systems Engineer, you will support the Water Quality/EasyWater Commercial team by providing technical guidance, training, equipment quotes and expertise throughout the technology evaluation stage of the sales process. Being a technical advisor and product advocate, you will engage with industry groups, sales representatives, and customers to promote Water Quality solutions for pre- and post-sales support. Working closely with dealers, sales representatives, engineers, and others within the Watts network, you will help determine the best system.
Your role will involve both in-field support and collaboration with internal teams, offering an excellent opportunity to influence the specification and application of cutting-edge products and services.
This position reports to the Vice President of Sales. This role is a remote role, tied to our Fort Worth, Texas location.
Primary Job Duties and Responsibilities- Support bid and specification work by assisting Water Quality/EasyWater dealers, and sales representatives, ensuring accurate and timely submissions.
- Develop new business opportunities by building and managing a robust pipeline of potential clients and projects, aligning with the company's growth strategy and targets.
- Cultivate and maintain customer relationships, establishing long-term connections with both existing and potential customers to ensure a high level of satisfaction and repeat business.
- Provide onsite training for customers, helping them fully understand and utilize Watts Water Quality products. Troubleshoot and resolve field system issues to ensure customer satisfaction.
- Drive sales and contribute to achieving goals, focusing on top-line revenue, margin improvement, and market share growth.
- Prepare and present sales proposals, share pipeline status updates, and communicate sales strategy, data, and progress clearly and professionally to internal teams and management.
- Regularly communicate with your manager and collaborate with internal stakeholders to ensure alignment of sales strategies, customer needs, and project timelines.
- Provide technical expertise, specification guidance, and applications support to sales representatives, ensuring they understand and communicate the value proposition of products and services.
- Assist Marketing teams in developing collateral and refining value propositions based on customer feedback and market insights.
- Represent the company at industry events, professional societies, and seminars, delivering general industry-related presentations and supporting customer factory visits as needed.
- Assume responsibility for other projects and duties as assigned by your manager or Company management.
- Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)
- Travel Requirements: 10-20%
Required Qualifications- Bachelor's Degree required; a degree in Engineering is preferred.
- 3+ years of experience in the commercial water quality or HVAC/Plumbing industry.
- Customer service and technical sales experience preferred.
- Demonstrated ability to apply commercial HVAC and plumbing equipment in complex systems.
- Public presentation skills, with comfort speaking to varied audiences.
- In-depth knowledge of commercial water quality and/or HVAC and plumbing systems, with a track record of optimizing complete mechanical and plumbing system designs.
- A solid technical background and/or aptitude.
- Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
- Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.
General Applicable Company Competencies- Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
- Punctuality and dependability.
- Ability to be flexible and adapt to changing work priorities and stressful conditions.
- Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
- Maintain productive and collaborative relationships with other Watts employees.
- Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Working Conditions:While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the Fort Worth, TX location for meetings, trainings, or as otherwise required by Company management.
Physical Requirements:
Specific physical abilities required for this position include, but are not limited to:
- Ability to remain seated at a desk or workstation for extended periods.
- Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
- Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
- Ability to read documents, use a computer, and perform data entry tasks.
- Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
- Ability to operate standard office equipment such as computers, printers, phones, and copiers.
- Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
Pay RangeThe expected salary range for this position is $86,000 - $96,000 yearly + a Sales Incentive Plan. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.
Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.
#LIRemoteWatts in it for you:
Please note that the following benefits apply only to permanent roles and do not apply to internship roles.- Competitive compensation based on your skills, qualifications and experience
- Comprehensive medical and dental coverage, retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Additional perks such as fitness reimbursements and employee discount programs
- Learn more about our benefit offerings here: https://tapintowattsbenefits.com/
