What You'll DoAs a Commercial Truck Fixed Operations Coach, you'll partner with owners, general managers, parts and service leadership, and front-line staff to:
- Audit operations and identify profit leaks
- Train advisors in real-world selling strategies
- Coach managers in leadership, accountability, KPI mastery, and execution
- Help teams transform not just numbers-but culture
You'll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It's not consulting from a PowerPoint-it's
in-the-trenches transformation.
Note: There is a component of coaching that is a virtual coaching plus you'll work shoulder-to-shoulder with dealerships in person.
This Role Is Not for Everyone.Before you apply, understand this:
You will travel- up to 3 weeks per month
You must thrive in unfamiliar environments
You must be a self-starter who can command a room, earn trust, and drive change fast
You cannot rely on theory-you must bring real-world, documented service management success
No prior coaching experience needed-just a strong track record and a willingness to coachYou Might Be a Fit If You Have:- 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations.
- A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
- A self-starter who thrives in varied dealership environments-adept at earning trust and commanding attention.
- Passionate about teaching and mentoring: you've mastered the real-world systems under pressure.
- Excellent communication skills; comfortable leading training sessions and working with all personalities.
- Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).
- Bonus if you have public speaking or training experience, multi-rooftop leadership, and a hands-on mindset for fixing broken processes.
Why Join Our Team & Thrive With Us?We're not just building better parts & service departments-we're building
a movement.
Our coaches enjoy:
- Partnering with a respected leader in automotive coaching and fixed ops growth
- Receive training in our proprietary service systems and tools
- Collaborate with a team of high performers who value autonomy, integrity, and results
- Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships
Bonus Points If You Have:- Public speaking or training experience
- Experience managing multiple locations or large-volume stores
- A "roll-up-your-sleeves" attitude with a passion for fixing broken processes
Ready to Make a Bigger Impact?If you're tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger-the
Service Drive Revolution.
Apply now and become part of the Service Drive Revolution.