Commercial Training and Development Manager is responsible for designing, executing, and continuously improving scalable and sustainable learning programs across the North American Commercial organization. This role blends strategic program development with direct facilitation and coaching, ensuring associates and leaders are equipped to succeed in a dynamic, customer-facing environment.
This position reports to the National Sales Director and is part of the HemoCue America Sales Team and will be fully remote.
In this role, you will have the opportunity to: - Design and deliver scalable, competency-based learning programs that support onboarding, immersion, and ongoing development across the commercial organization (including National Sales Meeting support and facilitation).
- Facilitate engaging, results-oriented training experiences in both virtual and in-person settings, while coaching associates and collaborating with managers to reinforce learning.
- Serve as the local LMS Learning Lead, managing content, assignments, and learning pathways aligned with global standards and business objectives.
- Continuously assess training effectiveness and identify skill gaps through feedback loops, needs assessments, and collaboration with internal stakeholders.
- Lead program planning and improvement efforts by prioritizing initiatives, applying critical thinking, and championing a culture of continuous learning and customer focus.
The essential requirements of the job include: - Bachelor's degree in Business, Education, Organizational Development, Medical Technology, or a related field. Masters is a plus.
- Minimum of 5 years of experience in medical sales, or training and curriculum development, or learning and development within a commercial or healthcare setting.
- Demonstrated experience in designing and authoring competency-based learning content using instructional design principles and integrated feedback mechanisms.
- Proven ability to manage training programs with measurable outcomes, including planning, execution, and continuous improvement.
- Proficiency in LMS administration (preferably Seismic), with working knowledge of Microsoft Office Suite, MS Teams, Zoom, and Salesforce.
Travel, Motor Vehicle Record & Physical/Environment Requirements:- Ability to lift, move or carry equipment up to 20lb
- Ability to travel up to 50% travel, includes domestic and potential global travel as mandated.
- Must have a valid driver's license and an acceptable Motor Vehicle Record (MVR)
Preferred Qualifications:- Point-of-care diagnostics sales experience through direct and distribution channels and knowledge of hospital, IDN, physician office, and alternate site markets.
- Experience conducting training needs assessments and presenting strategic learning proposals to cross-functional stakeholders.
- Ability to coach and certify associates in customer-facing training environments, including observation-based feedback during field visits.
HemoCue, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Check out our benefits at Danaher Benefits Info.
At HemoCue we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for HemoCuecan provide.
The annual salary range for this role is $140,000 - $170,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
