OverviewWieland is hiring a Commercial Systems & Process Optimization Manager. The Commercial Systems & Process Optimization Manager will be responsible forimproving the efficiency, scalability, and effectiveness of the marketing team through reporting automation, development of AI-enabled analytical tools, data governance, and process improvement. This role serves as the leader for commercial data infrastructure and process excellence, partnering closely with sales, customer service, operations, supply chain, finance, and IT to ensure timely access to accurate and actionable business information. The position develops and deploys solutions that automate recurring reporting, improve data quality, streamline commercial workflows, and accelerate decision-making across forecasting, pricing, profitability analysis, and customer management activities.
This role is located in Louisville, KY and will be fully on-site. Occasional travel to other locations may be required (up to 20% travel.)
Responsibilities
Commercial Systems & Process Optimization Manager Responsibilities:
Commercial Data & Analytics Enablement:
- Serve as business unit lead for commercial reporting and analytics systems (Power BI, SAP/SAP Analytics Cloud, Other ERP Systems, CRM, pricing & profitability, market intelligence).
- Improve consistency, accessibility, and accuracy of customer, product, pricing, margin, and market data.
- Support commercial team through scalable analytical solutions focused on automation and standardization to replace manual activities.
- Establish and maintain commercial data governance standards to improve master-data integrity.
- Partner with IT as well as other internal and external resources on data optimization projects.
Business Intelligence & Reporting:
- Own the commercial reporting infrastructure supporting the business unit.
- Identify practical applications for AI and automation within sales & marketing team.
- Create and maintain dashboards, scorecards, and self-service analytics solutions.
- Develop advanced analytical capabilities supporting forecasting, pricing, profitability, customer segmentation, and market intelligence.
- Support recurring business assessments including weekly tracking, monthly updates, and quarterly reviews.
Process Optimization & Continuous Improvement:
- Lead and support process improvement initiatives across commercial workflows.
- Assess and document current-state processes to identify inefficiencies, bottlenecks, and manual work.
- Develop and implement future-state workflows that improve productivity and user experience.
- Measure and track realized benefits from process improvement projects.
- Key process areas include pricing administration, quoting, contract administration/tracking, customer onboarding, reporting, budgeting, and forecasting.
Commercial Systems & Process Optimization Manager Qualifications:
Qualifications
Joining Wielands team gives you
- Benefits-Starting on Day 1!Including Medical, Dental, Vision, Disability, Life & more!
- Retirement Savings- 401(k) contribution + match.
- Work/Life Balance- Paid Vacation & Holidays.
- Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!
- Wellness Programs 6 Wieland encourages participation in ourunique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
- Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.
