TeleTech

Commercial Solutions for Classified Solutions Architect

TeleTech • $99K — $225K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in solution architecture and design documentation across systems or network engineering
  • Proven ability to lead stakeholder and executive engagements
  • Experience in program oversight, risk management, and outcome validation
  • Knowledge of infrastructure integration and inter-system connectivity
  • Top Secret clearance required
  • High school diploma or GED
  • IAT Level II Certification (e.g., CompTIA Security+)

Responsibilities

  • Architect and oversee enterprise and mission-system solutions across various domains
  • Lead workshops and briefings to clarify complex requirements
  • Produce and maintain architecture artifacts and integration plans
  • Guide teams through modernization efforts, including Zero Trust adoption
  • Shape technical solutions for new pursuits, including proposal architectures
  • Coordinate execution across engineers and subcontractors
  • Embed security and compliance from the start using established frameworks

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Commercial Solutions for Classified Solutions Architect
The Opportunity:

You'll define the architectures that connect missions, teams, and technology across the defense enterprise. This is a role for a systems thinker who thrives at the intersection of engineering, communication, and strategy-someone who can translate a mission challenge into a secure, executable design and see it through from concept to delivery.

You'll partner with senior leaders to modernize mission systems, craft technical roadmaps, and guide multi-disciplinary teams through implementation. Your diagrams will become reality, including integrated infrastructures, hardened enclaves, and repeatable design patterns that drive secure operations. You'll lead technical solutioning for new engagements, articulate value in executive briefings, and mentor engineers building the next generation of resilient, interoperable systems. When architecture and execution align, missions move faster, safer, and smarter - and you'll be the one making that alignment happen.

What You'll Work On:
  • Architect and oversee enterprise and mission-system solutions spanning infrastructure, networking, and cybersecurity domains.
  • Lead stakeholder workshops, technical interchange meetings, and executive briefings that turn complex requirements into clear direction.
  • Produce and maintain architecture artifacts, decision records, and integration plans that anchor delivery and compliance.
  • Guide teams through modernization efforts, including Zero Trust adoption, cross-domain integration, and IL5 or IL6 deployments.
  • Shape technical solutions for new pursuits, including writing proposal architectures, cost trade-offs, and implementation strategies.
  • Coordinate delivery execution across engineers, developers, and subcontractors to ensure the architecture intent is realized.
  • Embed security and compliance from the start using STIG, RMF, and NIST 800-53/171 frameworks.


You Have:
  • 4+ years of experience in creating solution architectures, roadmaps, and design documentation across multiple domains, including systems or network engineering
  • Experience with leading stakeholder and executive engagements and driving consensus on technical direction and delivery priorities
  • Experience with program and delivery oversight, coordinating schedules, managing risk, and validating outcomes
  • Knowledge of infrastructure and networking integration, data flows, segmentation, and inter-system connectivity
  • Top Secret clearance
  • HS diploma or GED
  • IAT Level II Certification such as CompTIA Security+ Certification


Nice If You Have:
  • 8+ years of experience leading or supporting enterprise or mission-system architecture within defense, intelligence, or federal programs
  • Experience designing, implementing and maintaining enterprise Commercial Solutions for Classified (CSfC) solutions
  • Experience maintaining enterprise VoIP and UC environments such as Cisco CUCM, Unity, Expressway, Jabber or Webex, and Cisco or Ribbon SBCs
  • Experience with wireless QoS, voice roaming optimization, and integration with Cisco or Aruba WLANs
  • Experience developing enterprise modernization roadmaps, cloud migration strategies, or Zero Trust frameworks
  • Experience managing cross-functional delivery teams through the design and implementation cycle
  • Ability to interpret logs, CDRs, traces, and packet captures using tools, such as RTMT and Wireshark, influence architecture, and build stakeholder consensus
  • Possession of excellent communication and negotiation skills
  • Bachelor's degree


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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