Commercial Sales Manager

PermitFlow

$125K — $150K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in enterprise SaaS sales, with 1-2+ years in a management role.
  • Experience in building new sales teams from the ground up without a playbook.
  • Strong skills in handling multi-stakeholder enterprise deals, especially in the commercial real estate sector.
  • Familiarity with architecture/engineering, retail, or construction technology sales is essential.
  • Proficient in CRM systems and performance analytics, especially in hybrid revenue models.
  • Ability to craft compelling ROI-driven business cases for enterprise stakeholders.
  • Strong cross-functional partnership skills with the ability to build senior-level relationships quickly.

Responsibilities

  • Own revenue for the Commercial sales team, managing pipeline and deal visibility.
  • Recruit and ramp Commercial Account Executives, establishing the onboarding process.
  • Coach the team through complex sales involving multiple stakeholders.
  • Prioritize and focus on high-volume, simpler commercial projects.
  • Develop ROI-driven business cases for stakeholder engagement.
  • Collaborate cross-functionally to manage pilot scopes and customer success handoff.
  • Build and refine compensation and quota processes suited for hybrid revenue model.

Benefits

  • 100% company-paid medical, dental, and vision coverage for employees.
  • 401(k) savings plan.
  • Unlimited PTO and paid family leave.
  • Home office equipment stipend provided.
  • Daily in-office meals included.
  • Pre-tax commuter benefits offered.
Full Job Description


Why PermitFlow Wants You

Our Commercial segment is the highest-permitting-pain, highest upside vertical in our business. The buying committee here is fundamentally different from other GTM motions we've built: Architects, Engineers, and Owners (AEO) - plus the GCs and design firms who execute their programs - control permitting decisions for retail rollouts, healthcare and clinic buildouts, hospitality, industrial/logistics, and financial services real estate. This is a distinct, multi-stakeholder enterprise sale, not a variation of our existing playbooks.

We're already the clear leader in this space. It's a rare, wide-open opportunity to build the category-defining sales engine for Commercial - and to define how PermitFlow wins here for years to come.

You'll take ownership of PermitFlow's Commercial sales pod - today two AEs, scaling to 7 AEs plus dedicated BDR capacity. Reporting to our VP of Sales, you'll build the team, the playbook, and the sales motion largely from scratch: a land-and-expand, multi-stakeholder enterprise sale unlike anything else in our GTM organization today.

Your first hire/current team member operates under the Enterprise Account Executive - Commercial & National Accounts role - you'll own hiring, ramping, and coaching against that profile as you scale the pod.

This is a 0-to-1 leadership opportunity. You'll be defining how PermitFlow wins in Commercial.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.

What You'll Do
  • Own revenue and team execution for the Commercial pod - two today, scaling toward 7+ Commercial AEs - including forecasting, pipeline hygiene, and deal visibility across long, non-linear sales cycles.
  • Recruit, hire, and ramp Commercial AEs against the Enterprise Account Executive - Commercial & National Accounts profile, building the hiring bar, onboarding, and enablement for a segment with no established playbook.
  • Lead and coach the team through complex, multi-threaded deals spanning Architects, Engineers, Owners, GCs, and Real Estate/REIT stakeholders - any of whom may be the ultimate buyer.
  • Prioritize the highest-volume, lowest-complexity programs - Facilities and Commercial TI/remodel work - across target verticals including Retail & Big Box, Food & Beverage, Fitness & Wellness, Healthcare & Clinics, Financial Services, Hospitality, and Industrial/Logistics.
  • Build ROI-driven business cases that resonate with enterprise owners, GCs, and architecture/engineering firm leadership.
  • Partner cross-functionally with Solutions Consulting, BDR, Customer Success, and Ops to scope pilots, manage the CSM handoff, and keep delivery capacity ahead of land-and-expand growth.
  • Build and refine comp, quota, and pipeline processes suited to Commercial's LVC/ARR hybrid revenue model, in partnership with RevOps.
  • Surface field and customer insight to Sales leadership to inform the 2027 Commercial scaling decision and broader GTM roadmap.
  • Travel as needed for customer meetings, industry conferences, and stakeholder-network visits.
Who You Are
  • Emerging Sales Leader: 5+ years in enterprise SaaS sales, with 1-2+ years of management or team-lead experience (player-coach background a plus)
  • 0-to-1 Builder: Comfortable standing up a new sales motion and team from a base of two reps, without an existing playbook to lean on
  • Strategic, Land-and-Expand Seller: Skilled at navigating multi-stakeholder deals - Architects, Engineers, Owners, GCs, Real Estate - and turning a single initial deal into full stakeholder-network penetration
  • AEC/Commercial Industry Knowledge: Experience selling into commercial real estate, architecture/engineering firms, retail or restaurant development, or construction-tech strongly preferred - this is not a home services background
  • Data-Driven Operator: Fluent in CRM systems, sales automation tools, and performance analytics; comfortable building new comp and quota structures for a non-standard, LVC-heavy revenue model
  • Problem-Solver & Storyteller: Surfaces operational pain points and builds compelling, ROI-backed business cases for enterprise and architecture/engineering-firm stakeholders
  • Cross-Functional Partner: Builds senior-level relationships quickly, and partners closely with Solutions, BDR, CS, and Ops to keep the motion moving
  • Mission-Driven: Energized by transforming how America's largest brands build, and by scaling technology in one of the largest industries in the world
How Success Will Be Measured
  • Team attainment against Commercial revenue and pipeline targets
  • Growth of the Commercial pod from 2 to 4-7 AEs, plus stood-up dedicated BDR support
  • Conversion rate of wedge/test-site deals into larger LVC bundles and ARR contracts
  • Pipeline generated by activating the existing architect/GC network into net-new opportunities
  • Contribution to a repeatable, scalable Commercial playbook - the model we'll replicate for Builders/GCs and future verticals
  • Hiring, retention, and development of a high-performing Commercial sales team
What We Offer (Full-Time Roles Only)
  • Competitive salary and meaningful equity in a high-growth company
  • 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
  • 401(k) savings plan
  • Unlimited PTO and paid family leave
  • Home office & equipment stipend
  • Daily in-office lunch and dinner provided
  • Commuter benefits (pre-tax transit and parking)

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