Commercial Roofing Service Manager

TeamCraft Roofing

$80K — $120K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in commercial roofing and 3 years in sales/customer service (preferably in roofing/commercial construction).
  • Familiarity with Microsoft Word and Excel.
  • Strong relationship-building skills.
  • Positive, solution-oriented attitude towards challenges.
  • Strong work ethic.
  • Genuine desire to support team development.

Responsibilities

  • Sell new work and cultivate a strong customer base.
  • Ensure a positive experience for customers.
  • Estimate and manage service jobs.
  • Lead and develop field employees.
  • Foster customer interactions to enhance service experience.
  • Oversee scheduling, paperwork, and communication.
  • Promote core company values: honesty, safety, quality, and teamwork.

Benefits

  • Structured bonus plan after a 90-day performance evaluation.
  • Health insurance (medical, vision, dental).
  • Company vehicle and gas card provided.
  • Access to a company laptop and smartphone.
  • Paid vacation, sick leave, and holidays.
  • 401k retirement plan.
  • Optional life insurance.
Full Job Description
You'll be in charge of our Baltimore service branch. You'll be responsible for selling new work, as well as supporting our existing customer base. You'll also be estimating and project managing the jobs in your area, and will be the manager of the field employees that are based at your location. This is an entrepreneurial position, with a proven business model to grow your branch.

Job Responsibilities:

These are the expectations of our employees with this job title:
  • Selling work; our service managers constantly strive to grow their operations through calling on customers and building a strong customer base.
  • Providing a positive customer experience.
  • Estimating/ PM of service jobs.
  • Leadership: the career development of our field employees is a priority.
  • We consider our customers our number one priority: we encourage our service managers to constantly interact with their customers to ensure an enjoyable customer experience.
  • Scheduling, paperwork, and communication.
  • Promotion of core values: honesty, safety, quality, and teamwork.

Requirements

What we look for in new team members:
  • 3-5 years commercial roofing experience and 3 years of sales/customer service experience (roofing-commercial construction preferred).
  • General knowledge of Microsoft Word and Excel
  • Good at building relationships.
  • Positive/solution-based approach to challenges.
  • Work ethics.
  • Genuine desire to better those around you.

Benefits

A qualified candidate will be offered a competitive base salary along with the benefits listed below:
  • A structured bonus salary plan after a 90-day performance evaluation.
  • Health Insurance (Medical, Vision, Dental)
  • Company vehicle and gas card
  • Company Laptop and smartphone
  • Paid vacation, sick leave, and holidays
  • 401k
  • Optional life insurance


Salary: $80k-$120k, Negotiable with the hiring manager.

All offers will be made on a 90-day trial basis. After 90 days of work, there will be a performance evaluation to determine whether or not you are a good fit for the position.

Support and Resources:
  • Interactive web-based training.
  • Various training opportunities to advance your career.
  • Open access to estimating department.
  • The full-time safety department will help monitor safety and provide necessary training.


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