Current driver's license and reliable transportation
Exceptional communication skills with a friendly demeanor
Strong written/verbal skills, including proof-reading and basic math for estimating
High attention to detail and strong work ethic
Basic computer skills
Proven ability to set, meet, and exceed goals
Must speak, read, and write English; Spanish skills helpful but not necessary
Previous experience in the paint industry preferred but not required
Meticulous, detail-oriented, and takes pride in work
Results-driven
Ability to work Monday-Friday with some Saturdays and nights depending on the project.
Responsibilities
Meet with customers in person to gather project information
Create detailed, grammatically accurate written proposals for the sales team
Document difficult production situations with photos in proposals
Ensure estimates allow for safe working practices and proper equipment
Measure commercial buildings for painting services
Approve change orders for jobs in progress
Schedule customer inquiries for estimates
Participate in company-sponsored shows and events
Communicate project scope and customer needs to production staff
Assist in assigning appropriate crews based on performance and abilities
Manage the Production Board and ensure clear job handoffs to Job Site Supervisors
Facilitate timely resolution of customer complaints
Benefits
Bonus based on performance
Company car
Paid time off
Training & development
Full Job Description
Benefits:
Bonus based on performance
Company car
Competitive salary
Paid time off
Training & development
Overview
Quantify all items on a request for proposal (RFP) for commercial painting services.
Prepare detailed, written estimates that not only fulfill the RFP but also ensure the best recommendations for the customer while ensuring a reasonable profit for the franchise.
Assemble detailed written proposals for the sales team.
Ensure that our customers' needs, and their expectations are clearly communicated and accurately documented on a written proposal.
Present CertaPro Painters to prospective customers to differentiate ourselves from our competition and to further enhance our 'Brand of Certainty'.
Responsibilities
ESTIMATING:
Meet with customer, in person, whenever possible, to perform estimate and gather information about their needs pertaining to the execution of the project.
Create a detailed and grammatically accurate written proposal for the commercial sales team which accurately, specifically and clearly defines both the needs of the customer and the expectations set forth during conversations between the customer and yourself.
Take pictures of difficult production situations and/or customer service concerns during the estimate and insert into proposal.
Ensure that the estimate allows for safe working practices and proper equipment in all circumstances.
Measure commercial buildings for painting services (mostly repaints, but some new construction).
Responsible for approving change orders for jobs in progress.
Schedule customer inquiries (Leads) for Estimates. (Those that are not scheduled by the
Commercial Sales Associate, Office or The Customer Service Center.)
Participate in all Company sponsored shows and events.
PRODUCTION:
Upon landing the job, communicate clearly to the production staff the most up to date scope of work and the needs of the customer.
Assist in assigning the most appropriate crew to jobs based on their past performance, preferences and abilities.
Assist in the management of the Production Board (White Board and/or Notes Scheduler)
Ensure all landed jobs are "handed off" to the Job Site Supervisor in person and the Certainty Pledge is reviewed.
Ensures that the Job Site Supervisor (JSS) is clear on the scope of the job:
Customer needs/expectations are reviewed.
Safety and Set Up issues are reviewed.
Establishes a tentative Finish Date for the job.
Ensure that crews are producing jobs at or above Projected Gross Margin.
Facilitate the resolution of Customer Complaints in a timely manner.
Qualifications and Skills
2-year degree in related field required
Current driver's license and reliable transportation and valid insurance.
Exceptional communication skills with a friendly, positive demeanor
Strong written/verbal skills, to include proof-reading and basic math skills for estimating
High attention to detail and a strong work ethic
Basic computer skills
Proven record of ability to set, meet and exceed goals
Must speak, read, and write English - Spanish speaking skills helpful but not necessary
Previous experience in the paint industry preferred but not required
Meticulous, clean, detail-oriented and taking pride in your work.
Results driven
Ability to work Monday-Friday with some Saturdays and some nights depending on the project.
Benefits/Compensation:
Competitive pay and benefits
Compensation: $50,000.00 - $120,000.00 per year
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
About CertaPro Painters
CertaPro Painters is a franchised residential and commercial painting company. The company was founded in 1992 and is headquartered in Oaks, Pennsylvania. CertaPro Painters offers a range of painting services, including interior and exterior painting, wallpaper removal, and deck staining. The company has over 350 locations across the United States and Canada.
